Mortgage Clerk

Integrated Management Strategies, LLC•St. Louis, MO

12d•Onsite

About The Position

Are you ready for your next career adventure?! Integrated Management Strategies (IMS) is an award-winning, fast-growing woman-owned small business in the Washington DC area, specializing in healthcare, technology, and management consulting. We are seeking an experienced Mortgage Clerk to join our healthcare consulting practice. The role is on-site in St. Louis, MO. We are proud of our national presence, and excited to offer great career opportunities within the organization.

Requirements

High School Diploma or higher degree
US Citizenship or Permanent Resident
Ability to secure a DOD security clearance, must not have been unfavorably removed from a government position.

Responsibilities

Procure information from Insurance Companies via Telephone
Process tasks, post payments and payoffs in LoanServ
Update insurance information in LoanServ
Issue payments to insurance companies
Prepare UPS labels for overnight mailings
Work correspondence in the Electronic Customer File
Prepare global system notes
Prepare payoff quotes
Research accounts and provide resolution
Process Skip trace information
Research accounts and provide resolution
Work and import correspondence in the Electronic Customer File
Document global system notes in Sagent
Responsible for SFH-Guaranteed Loan Program support
Processes loss claims according to SFG- GLP regulations, policies and procedures
Performs account research and provides detailed analysis and advice to management and customers
Provides Lender/Servicer customer service support regarding account via email and phone
Provides loss claim-related assistance on projects to support the SFH-GLP and the SFH Claims Branch
Processes all loss claim related sub tasks
Answers phone calls, voicemail, status calls and emails
Initiate tasks in the imaging workflow as appropriate from centralized SO SFH-G lender email account for SCB and SSB
Ensures all calls and emails from the centralized SO SFH-G lender email account and phone lines are responded to according to procedure and service standards
Processing of Chapter 13 Bankruptcy cases
Processing of Chapter 7 Bankruptcy cases 410A

Benefits

401(k) Retirement Plan
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time
11 Company Paid Holidays
Medical & Dependent Care Flexible Spending Accounts
Group Life & Accidental Death & Dismemberment (AD&D) Insurance
Group Short Term Disability Insurance
Voluntary Life Insurance, Long Term Disability Insurance, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance
Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Position may be eligible for a discretionary variable incentive bonus