Morning Server, The Publisher Hotel, Fredericksburg VA

Hotel Equities•Fredericksburg, VA

47d•$13•Onsite

About The Position

Greenwood Hospitality and Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Morning Server for The Publisher Hotel in Fredericksburg, VA. Job Purpose: Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. Responsible for greeting every guest with a smile and positive attitude Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner Assist with setting tables and rearranging tables to accommodate larger parties Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area. Follow all applicable Company Standard Operating Procedures

Requirements

High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
All associates must maintain a neat, clean and well-groomed appearance per Company Standards
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays

Responsibilities

greeting every guest with a smile and positive attitude
Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
Assist with setting tables and rearranging tables to accommodate larger parties
Provide a safe working environment by ensuring compliance with safety programs, Health
Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
Follow all applicable Company Standard Operating Procedures