Morning Flex shift Security Officer/Guard

Trident Security Solutions • Huntsville, AL

117d • $15 - $16

About The Position

TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers, on time and at the best possible price. A TRIDENT Security Specialist is usually the first impression and point of contact for our clients and a public representation of the TRIDENT brand and what we stand for. Professionalism and a Customer centric approach while maintaining safety and security is critical to the success of this role. TRIDENT's ability to meet its commitments to both clients and employees is directly affected by how well you perform your duties. TRIDENT VALUES Do everything with honesty and integrity Achieve excellence in every job Superior customer and employee service Securing customer's operational and technical goals Demonstrating TRIDENT's values in every action and interaction, along with effectively and consistently completing the tasks listed below, is essential for you to be successful in this role. Our Security Specialists are the heart of our operation, and they are critically important to ensure its smooth operation. As such, they are required to be highly dependable, and pay close attention to detail.

Requirements

• Ability to work independently with limited supervision.
• Demonstrate critical thinking to solve problems and multi-task.
• Self-Control: Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior.
• Stress Tolerance: Accept criticism and deal calmly and effectively with high-stress situations.
• Persistence: Show persistence in the face of obstacles.
• Initiative: Willingness to take on responsibilities and solve challenges.
• Dependability: Be reliable, responsible, and dependable in fulfilling obligations.
• Critical Thinking: Ability to think clearly and rationally given a set of facts.
• Team Player: Enthusiasm and a positive attitude to deliver a high level of customer service.
• Interpersonal Skills: Ability to effectively communicate and interact with others at all levels.

Responsibilities

• Familiarize yourself with the post orders and any pass down notes, memos related to the site and post.
• Provide Tier-1 customer service to client employees, customers, co-workers, visitors with questions, directions, and general inquiries.
• Receive and document customer questions or concerns and escalate them to the appropriate Trident representative and/or Site POC.
• Ensure all issues and complaints are fully documented and properly escalated to Trident and the Client, as appropriate.
• Patrol premises regularly (once every sixty minutes) to maintain order and establish presence.
• Monitor and control access of authorized vehicles, personnel or visitors on the property.
• Maintain a safe working environment and ensure all workers are wearing their personal protective equipment (PPE), as required.
• Respond to medical emergencies and provide basic first aid, CPR, and AED if certified as an EMR OR EMT.
• Conduct interior/exterior door checks to ensure doors, and gates are secure and functioning properly.
• Conduct interior/exterior building checks for glass breaks, maintenance issues or hazards or other situations that are out of the ordinary.
• Observe and escalate up the chain of command any situations involving suspicious persons or situations.
• Any other duties as assigned by Trident.

Benefits

• 11 Holidays
• Vacation & Sick Leave
• Health, Dental, and Vision Insurance with company contribution
• 401(k) Plan with company match up to 4%
• Life Insurance
• Short & Long Term Disability Insurance
• Cancer Insurance
• Accident Insurance
• Employee Referral Program
• License renewal reimbursement
• Paid Training
• Worker's Compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services