CHG - Mood Ambassador

Circa Resort & CasinoLas Vegas, NV
6dOnsite

About The Position

As the Mood Ambassador, it would be your duty to contribute to and match the lively, energetic, enthusiastic, and high-spirited environment that Circa Hospitality Group exhibits. This role is ideal for someone naturally extroverted and energetic, who can effortlessly capture attention and welcome guests into our property with a blend of professionalism and enthusiasm.

Requirements

  • Ability to read and speak English and communicate effectively with Guests, Team Members, and Management in both written and verbal form.
  • Availability to work any day of the week and any shift including weekends and holidays.
  • Strong and energetic social skills.
  • Must be a minimum of 21 years of age.
  • Must be able to obtain all required work cards.
  • Ability to establish and maintain effective working relationships with Team Members and Guests.
  • High School diploma or equivalent.
  • Complete property academy and training as assigned.

Responsibilities

  • Responsible for practicing, supporting, and promoting the Company Service and Operating Standards at all times.
  • Respond to in-person Guest questions and inquiries in a manner that reflects a high-minded understanding of the properties and promotions.
  • Must be able to apply discernment skills when approaching the public.
  • Responsible for verifying the age and authenticity of identification provided by Guests before entering the property.
  • Must present self with attention to detail in personal appearance and hygiene.
  • Must be willing to show off a vibrant personality that radiates to our Guests and the public.
  • Comfortability with potential to appear in Company marketing materials and promotions.
  • Recognize, relay and occasionally respond to emergency situations by observing, and reporting unusual or suspicious behavior.
  • Must feel comfortable and confident in de-escalation situations and remain professional under all circumstances.
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