As part of the operations system team, you will work with highly motivated engineers, experts, and innovators in the data center industry. The Monitoring, Analysis, Response, and Communication (MARC) Technician will have a direct impact on the overall customer experience. The MARC Technician will have the ability to assist the MARC team, to design solutions for complex problems, to assist & manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough timelines. The MARC Technician will help develop and execute plans to establish and complete department goals. The MARC Technician will be responsible for the continuous remote monitoring of site conditions and triaging incoming alarms and incident alerts to establish a standardized response to critical issues across the portfolio. This role will also require the technician to assist the MARC team and Management in providing both reactive and pro-active assistance to all operational facilities teams within the CyrusOne portfolio. The role has a direct impact on the sites, its productivity and operational success.