Monitor Technician

Health Care District of Palm Beach County•Belle Glade, FL

About The Position

General Statement of Job This position maintains unit files as well as assists doctors with their daily tasks. Employees are responsible for the monitoring and reporting of the cardiac (telemetry) monitors. Specific Duties and Responsibilities Records and updates information obtained from patient monitors as data is received. Performs data entry of all lab orders, radiological procedure, respiratory orders, dietary and social service consults, as well as all physicians’ orders into the unit’s computer system in a timely and accurate manner. Reviews office supply inventory for unit and orders office supplies as needed. Organizes patient charts as necessary. Monitors patient EKGs for potential problems and notifies appropriate patient care provider if issue is identified. Performs PICC line and dialysis charges on patients in preparation for patient procedures done on the unit as required. Responds to both written and telephone concerns and inquiries from the public, other personnel, and outside agencies; resolves the concern or directs to appropriate entities. Places telephone calls to physicians and ancillary department employees to coordinate patient care. Performs duties with an understanding of Lakeside Medical Center policies and procedures and unit standards for performing care. Adjusts care to meet the needs of the patient population served as qualified, i.e., infant, child, adolescent, adult, and geriatric patient. Recognizes cultural differences with patients and adjusts care and approaches to patients to make them feel safe and valued. Follows infection control standards in the performance of all patient procedures, demonstrating adherence to hand washing policy. Demonstrates understanding of JCAHO Safety Goals and delivers care with patient safety as a goal. Ensures all patients have identification band on at all times. Communicates effectively with other patient care providers and team members to coordinate patient procedures, as well as, for efficiencies and safety of patient care. Answers call lights quickly and provide assistance to patients as needed by notifying the primary nurse in a prompt manner. Reports any unusual occurrences or untoward signs and symptoms to the charge nurse quickly, including timely reporting of vital signs out of EKG changes. Initiates CPR and Code Blue procedures immediately as required. Keeps patients, bed and bed space clean and uncluttered. Assists with securing patient valuables by labeling personal items and storing dentures, glasses, etc., in a safe place and assuring that valuables stay with patient when transferred/discharged. Encourages family members to take valuables/belongings home that are not necessary for the patient while in the hospital. Utilizes supplies efficiently, following infection control procedures, avoiding waste and follows patient charging procedures. Ensures the unit’s pantry, supply rooms, linen shelves, equipment, and nurses' stations are clean and orderly. Utilizes equipment safely and as directed by policies and instruction. Reports any identified equipment breakdown or malfunction by hospital policy. Maintains cleanliness of equipment after use. Assists in preparing patients for tests and procedures, including ensuring NPO status. Performs duties as a team member - communicating effectively and assisting co-workers as possible to ensure efficient and safe care. Assists in the orientation of new staff members recognizing importance of bringing new staff into a friendly and supportive work environment. Works with manager and other staff members to maintain competence and skills for procedures assigned. Attends annual in-services and unit staff meetings and/or educational offerings. Participates with team members and manager to identify opportunities for improvement in patient care processes and has enthusiasm for needed changes in processes or systems. Demonstrates understanding and commitment to the hospital mission, philosophy, standards, policies and procedures. Recognizes all staff, physicians and visitors, as well as, patients as customers and provides courteous and respectful service. Documents and reports any complaints from patients/visitors/physicians to supervisor. Participates in the cleanliness of the work environment. Maintains records and communications in respect of patient’s privacy. Assists team members and manager in identifying opportunities for improvement in patient care processes. Demonstrates an understanding of responsibility in emergency plans and is available for patient care as needed or scheduled when hospital emergency preparedness plans are activated. Participates in hospital community activities and promotes the hospital within the community. Serves as a change leader, positively promoting new systems and changes implemented which improves the hospital and the service provided to its patients. Participates in the hospital goals for growth by being an example of good service to patients in our community and in assisting physicians and other team members. Emergency duty may be required of the incumbent that includes working in special needs or Red Cross shelters or to perform other emergency duties including, but not limited to, responses to threats or disasters, man-made or natural. Customer Service: Every employee knows and understands his/her customers and focuses on delivering to them the highest quality services(s) in the context of the overall mission. Communication: The ability to express ideas effectively face-to-face, as well as in writing, in individual and group situations, adjusting language and terminology to the needs of the audience, and the ability to synthesize information received verbally and in writing. Teamwork: Creates effective working relationships within and across organizational boundaries. Initiative and Ingenuity: The capacity for self-motivation that is manifested by innovation and creativity. Commitment to Quality: Consistently maintains a high level of quality that meets specific standard operating practices and procedures, consistent with organizational goals. Productivity: Employee makes use of work time in an efficient and productive manner. Promoting Quality, Customer Service and Productivity: Utilizes continuous quality assurance processes to ensure quality, appropriate services are rendered to the customer in order to meet or surpass established goals and objectives Meeting Strategic Goals and Objectives: Plans actions to accomplish designated and desired outcomes. Diversity Competencies: In the interest of ensuring continued workforce diversity at the Health Care District every staff member is required to: Promote team building among a diverse workforce, model a positive attitude regarding diversity, create and maintain a work environment that is respectful and accepting of diversity, and demonstrate recognition of the value of individual and cultural differences. Ensure that service delivery is provided in a culturally competent way and consistently treat customers, partners, and coworkers with dignity and respect. Additional Duties: This job description reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. The omission of specific statements of duties does not exclude them from the position. Management of the Health Care District of Palm Beach County reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

Requirements

High School Diploma or GED required.
Minimum six (6) months to one (1) year monitor tech experience preferred.
Basic EKG interpretation Completion certificate required.
CPR certification required.

Responsibilities

Records and updates information obtained from patient monitors as data is received.
Performs data entry of all lab orders, radiological procedure, respiratory orders, dietary and social service consults, as well as all physicians’ orders into the unit’s computer system in a timely and accurate manner.
Reviews office supply inventory for unit and orders office supplies as needed.
Organizes patient charts as necessary.
Monitors patient EKGs for potential problems and notifies appropriate patient care provider if issue is identified.
Performs PICC line and dialysis charges on patients in preparation for patient procedures done on the unit as required.
Responds to both written and telephone concerns and inquiries from the public, other personnel, and outside agencies; resolves the concern or directs to appropriate entities.
Places telephone calls to physicians and ancillary department employees to coordinate patient care.
Performs duties with an understanding of Lakeside Medical Center policies and procedures and unit standards for performing care.
Adjusts care to meet the needs of the patient population served as qualified, i.e., infant, child, adolescent, adult, and geriatric patient.
Recognizes cultural differences with patients and adjusts care and approaches to patients to make them feel safe and valued.
Follows infection control standards in the performance of all patient procedures, demonstrating adherence to hand washing policy.
Demonstrates understanding of JCAHO Safety Goals and delivers care with patient safety as a goal.
Ensures all patients have identification band on at all times.
Communicates effectively with other patient care providers and team members to coordinate patient procedures, as well as, for efficiencies and safety of patient care.
Answers call lights quickly and provide assistance to patients as needed by notifying the primary nurse in a prompt manner.
Reports any unusual occurrences or untoward signs and symptoms to the charge nurse quickly, including timely reporting of vital signs out of EKG changes.
Initiates CPR and Code Blue procedures immediately as required.
Keeps patients, bed and bed space clean and uncluttered.
Assists with securing patient valuables by labeling personal items and storing dentures, glasses, etc., in a safe place and assuring that valuables stay with patient when transferred/discharged.
Encourages family members to take valuables/belongings home that are not necessary for the patient while in the hospital.
Utilizes supplies efficiently, following infection control procedures, avoiding waste and follows patient charging procedures.
Ensures the unit’s pantry, supply rooms, linen shelves, equipment, and nurses' stations are clean and orderly.
Utilizes equipment safely and as directed by policies and instruction.
Reports any identified equipment breakdown or malfunction by hospital policy.
Maintains cleanliness of equipment after use.
Assists in preparing patients for tests and procedures, including ensuring NPO status.
Performs duties as a team member - communicating effectively and assisting co-workers as possible to ensure efficient and safe care.
Assists in the orientation of new staff members recognizing importance of bringing new staff into a friendly and supportive work environment.
Works with manager and other staff members to maintain competence and skills for procedures assigned.
Attends annual in-services and unit staff meetings and/or educational offerings.
Participates with team members and manager to identify opportunities for improvement in patient care processes and has enthusiasm for needed changes in processes or systems.
Demonstrates understanding and commitment to the hospital mission, philosophy, standards, policies and procedures.
Recognizes all staff, physicians and visitors, as well as, patients as customers and provides courteous and respectful service.
Documents and reports any complaints from patients/visitors/physicians to supervisor.
Participates in the cleanliness of the work environment.
Maintains records and communications in respect of patient’s privacy.
Assists team members and manager in identifying opportunities for improvement in patient care processes.
Demonstrates an understanding of responsibility in emergency plans and is available for patient care as needed or scheduled when hospital emergency preparedness plans are activated.
Participates in hospital community activities and promotes the hospital within the community.
Serves as a change leader, positively promoting new systems and changes implemented which improves the hospital and the service provided to its patients.
Participates in the hospital goals for growth by being an example of good service to patients in our community and in assisting physicians and other team members.
Emergency duty may be required of the incumbent that includes working in special needs or Red Cross shelters or to perform other emergency duties including, but not limited to, responses to threats or disasters, man-made or natural.