Monitor I

Turning Point of Central California, Inc. • Visalia, CA

3d • $17 - $22 • Onsite

About The Position

The VRC Monitor I reports to the Program Director that oversees the position and is primarily responsible for contributing to a supportive, safe recovery environment. The Monitor I role is to maintain client safety and support client recovery by providing clients with guidance on program expectations and available resources in a licensed residential program for Substance Use Disorder treatment.

Requirements

• High School Diploma or GED.
• Two (2) years of experience in a monitor position or working in a Substance Use Disorder Residential Treatment Facility or equivalent education in substance use disorder treatment or a related field is preferred.
• Ability to work with individuals and staff members of diverse cultural backgrounds.
• Ability to read and write in English at a level sufficient to successfully perform required duties.
• Understand and follow oral and written instructions.
• Current CPR/First Aid Certification is preferred.
• Physical presence at the worksite is required.
• Ability to generate timely, legibly, accurate, and appropriate documentation of communications, behaviors, and routine facility events as they occur.
• Basic computer skills in Office 365, Teams, Zoom and other communication/meeting platforms.
• Ability to make informed and ethical decisions in complex and sensitive situations.
• Must maintain good relationships with current, future, and past employees, co-workers, vendors, third-party administrators, and others with whom the Agency is transacting business and relate to them in a professional manner.
• Must complete assigned training hours on an annual basis.
• Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.
• Ability to pass a pre-employment criminal background check.
• Ability to pass a pre-employment physical, drug screen, and TB test.

Responsibilities

• Provide constant and vigilant supervision and monitoring of all residents
• Monitor resident compliance with program guidelines, rules, schedules, and chore assignments.
• Be professional, attentive, and responsive to calls, emails, or individuals entering and exiting the facility and maintain accurate records of resident arrivals and departures utilizing the appropriate forms.
• Conduct and document frequent rounds and checks of all areas occupied by residents, including the facility perimeter, to observe behavior, confirm resident count, check on residents’ well-being, and identify maintenance, safety, or security issues at prescribed random intervals.
• Generate timely, accurate, and detailed records of resident incidents, interactions, behavior, progress, risks, or potential concerns.
• Act as a resource for residents, offering guidance on program expectations and available community resources to support residents throughout their treatment and recovery.
• Communicate, share insights, collaborate, and work closely with other team members to provide updates on residents to ensure supervision is coordinated and effective.
• Maintain confidentiality, respect the confidential nature of conversations with residents, and adhere to professional ethics and legal guidelines.
• Develop and maintain respectful and empathetic professional relationships and establish and maintain clear professional boundaries.
• Use active listening techniques to understand resident’s needs and respond appropriately.
• Remain flexible and adaptable to changes in workload and assignments.
• Administer urine or oral swab specimen collection tests for resident drug screens and process specimens using approved procedures. Ability to be a resource for other staff performing urine specimen collection, processing, and documentation.
• Conduct routine resident security screening and searches, including personal property, rooms, vehicles, and body scans. Ability to be a resource for other staff performing searches.
• Monitor the video surveillance system.
• Available as a resource for monitors to provide on-the-job guidance and support as needed.
• Provide clerical support with ordering supplies, filing, and other general office duties as needed.
• Conduct inspections of the company vehicle to maintain operational safety standards, complete vehicle reports, and address any vehicle maintenance or repair needs.
• Assist with client intakes and orientation for new clients, including a tour of the facility, review of the resident guidelines, services, activities, group schedule, and completion of intake forms.
• Will think and act quickly and efficiently in emergencies.
• Will drive on agency business, including transporting residents in a company vehicle.
• Physical presence at the program is required.

Benefits

• Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
• On the job training including paid professional development and career development
• Rewarding work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Family-oriented environment
• Mileage reimbursement for travel

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED