Monitor (IM4Q)
About The Position
Chatham University invites applications for the position of Monitor/Field Interviewer within the Independent Monitoring for Quality (IM4Q) Program. This is a part-time, hybrid role that offers flexible scheduling and is ideally suited for individuals who can commit to working 12–25 hours per week. Work is available on a 9-month schedule. The IM4Q Program is a statewide initiative supported by the Pennsylvania Office of Developmental Programs (ODP), aimed at enhancing the quality of life for individuals with intellectual and developmental disabilities (IDD). As a Monitor/Field Interviewer, you will play a vital role in conducting interviews that assess the satisfaction and everyday life outcomes of individuals with IDD residing in Allegheny, Beaver, Greene, and Washington counties.
Requirements
- High school diploma required; two years of post-secondary education preferred.
- Proficiency with Microsoft Office 365 (Word, Excel, Outlook, Teams), Zoom, Dropbox, and other web-based tools.
- Reliable internet access and a personal computer or mobile device.
- Strong organizational skills and attention to detail.
- Excellent interpersonal, listening, and observational skills.
- High emotional intelligence and the ability to interpret social cues.
- Ability to work collaboratively with a diverse range of individuals.
- Commitment to diversity, equity, and inclusion.
- Discretion and sound judgment in handling sensitive information.
Responsibilities
- Review pre-survey and demographic materials in preparation for interviews.
- Conduct structured interviews using standardized IM4Q protocols.
- Accurately document interview responses and observations.
- Communicate effectively in both oral and written formats.
- Demonstrate empathy, respect, and cultural humility in all interactions.
- Maintain strict confidentiality and adhere to safety and ethical standards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
