Essential Job Functions Maintains a safe, secure and healthy environment by adhering to Company/Customer safety and quality standards and practices and to legal regulations, alerting others regarding potential hazards or concern Adheres to and is a champion of TEAM's Core Values Implements, maintains and develops all aspects of the QMS to ensure continuous improvement throughout the assigned Division Performs District assessments on performance and reporting of the effectiveness of the QMS, and as applicable, compliance with customer, and/or industry related requirements (ISO9001, 10CFR50, etc.) Ensures the resolution of non-conformances, corrective actions, customer complaints and other issues, that are identified through the performance of these assessment actions Plans and assists third-party (registrar) and customer assessments and District Internal Audits within the assigned Division Works with Regional Quality Specialist in developing and implementing corrective actions, performs follow-up work as needed to ensure that corrective actions are effective Ensures customer satisfaction through the analysis and reporting of customer satisfaction data (i.e., customer surveys) Identifies, tracks and promotes the resolution of customer issue, providing guidance to District management within assigned Division and Corporate QA for such resolution Performs District Supplier assessments in cooperation with Corporate QA to ensure compliance with the organization's quality, technical, and purchasing requirements within assigned Division Maintains a District approved supplier list (ASL) for "Commercial" suppliers (as applicable) within assigned Division Assists the Districts within assigned Division in creating control logs for equipment calibration and asset tracking Assists in completion of annual management reviews, record retention and destruction policy, maintenance of controlled District documents within assigned Division Tracks and monitors District qualifications and certification programs and personnel associated with the programs within assigned Division Assists with contract review, planning, and scheduling Maintains an awareness and understanding of all applicable regulations, codes, standards and specifications, as well as company policies and procedures communicating these requirements to affected personnel as necessary Provides training (QMS, Receipt Inspection, etc.), as necessary to personnel with their assigned Division, including customers, to obtain program compliance, process efficiency and effectiveness, cooperation and morale Act as the liaison to Corporate and Regional Quality Assurance personnel
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Job Type
Full-time
Industry
Repair and Maintenance
Education Level
High school or GED
Number of Employees
5,001-10,000 employees