Mohs Medical Assistant - Lebanon, TN

QualDerm Partners•Lebanon, TN

About The Position

To achieve and maintain our high-quality standards, we see to partner with physicians and staff who share our vision, values and brand promises and are dedicated to advancing our culture. QualDerm providers and staff are well-trained, highly skilled and recognized as leaders in the specialty of dermatology. We currently have 158 practices in 17 states, spanning across the full spectrum of dermatology, skin cancer care, cosmetics, plastic surgery, and pathology with continued plans to expand further across the nation. We will partner with you to establish the best combination of environment, technology, teamwork and personal reward opportunities to earn your confidence that we are your best place to work. PURPOSE: A Medical Assistant will assist the provider(s) with patient care. They will create an atmosphere that reflects the level of standards and care that patients can expect to receive from this practice. To be successful in this position, the certified medical assistant must be cheerful, friendly, polite, tactful, and professional in appearance and manner always. They will be able to communicate with the provider and patient and be mindful of patient confidentiality. They will be able to evaluate and respond to a patient needs and relay the doctors instructions. The candidate should be a team player and respectful of their co-workers. Primary Function: Assist in Mohs surgeries as needed in various offices Secondary Function: Assist in Gen Derm as needed Travel to different sites daily where demand is needed to ensure coverage at all times Train colleagues in Mohs assistant if requested Potential to travel nationally if needed, not required

Requirements

High school diploma or equivalent; certification as a Medical Assistant preferred.
Proven experience as a Medical Assistant or similar role in a clinical setting.
Knowledge of medical terminology and practices relevant to dermatology.
Strong communication skills, both verbal and written, to interact with patients and staff effectively.
Ability to handle sensitive information with discretion and maintain patient confidentiality.
Excellent organizational skills with attention to detail in a fast-paced environment.
Basic proficiency in using electronic health records (EHR) systems and general office software.

Responsibilities

Responsible for documenting the practice’s medical records and all information conveyed by the patient throughout the examination verbatim.
Prepares patients for examination and treatment by escorting them from the waiting area to the exam room. Takes patient’s history (HPI), determines chief complaint, verifies their medical and surgical histories, current medications, etc., and takes vital signs if applicable.
Protects patients’ rights by maintaining confidentiality of personal and financial information and follows HIPAA regulations.
Verifies patients’ insurance and accurately enters the patient’s information into the NexTech database.
Reports to Practice Administrator for administrative duties and to the Nurse Supervisor for clinical duties.
Maintains operations by following policies and procedures and reports changes as needed.
Contributes to team effort by accomplishing related results, as needed.
Routinely demonstrates superior customer service skills.
Communicates with patients, internal as well as external customers, in a courteous, professional, cooperative & mature manner.
Prior to surgery, reviews and completes required surgical documents prior to appointment with recent test results and correspondence and determines needed services per practice protocol.
Prior to patient visit, confers with Medical Provider regarding any incomplete patient tests/consults or other incomplete orders.
Responds to patient communications. Contacts patients regarding test results and schedules further surgical treatment(s).
Prepares, cleans, stocks, and maintains exam and treatment rooms daily.
Cleans and sterilizes all necessary instruments.
Prior to treatment, ensures that all proper consents have been reviewed, initialed, signed and dated by the patient.
Gives injections, assists with examinations and office procedures as needed; and provides other patient care services as directed by the Medical Providers.
Performs suture removals as directed by the Medical Providers.
Verifies that all assigned telephone encounters have been attended to daily.
Upon Medical Providers orders, ensures that the delivery/transmittal of prescriptions is being completed and responds to medication requests per practice protocol.
Prepares and maintains clinical supplies and equipment.
Verifies all patient/specimen information corresponds with tissue specimen(s). Records tissue specimen(s) and enters them into log.
Triages and responds to patient communications per practice policy.
Assists with scheduling tests and treatments, and processing referrals to other providers.
Responsible for abiding by the Standards of Conduct and meets all compliance training requirements.
Participates in professional development activities and maintains professional affiliations.
Effectively uses EMR system to document patient records using proper English grammar, spelling, and syntax.
Creates, maintains, copies and files patient encounters, records, and other information as needed.
Maintains strict confidentiality.
Treats staff, physicians, visitors and patients with dignity and respect.
Performs other related work as required.

Benefits

Competitive Pay – Attractive compensation to reward your hard work
Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
Exclusive Employee Discounts – Save on products and services with special discounts just for you
Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team