Module Process Engineer III - (E3)

Applied Materials • Hillsboro, OR

1d • $96,000 - $132,000 • Onsite

About The Position

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. This role is for an experienced process engineer in metal deposition technologies (PVD/CVD/ALD) with a Wafer Fab background. The engineer will use process and hardware knowledge to understand tool performance and operations, engage with customers to understand their roadmap, interpret technology and service needs, and identify opportunities for service engagement. They will identify customers' High Value Problems (HVP), work with the field service organization and service products development team to deliver service products, and interface with customers to ensure clear understanding of issues and delivery of applicable service solutions. The engineer will also work closely with customers and the field service organization account team to meet customer service agreements performance KPI’s, resolve complex tool issues utilizing systematic troubleshooting methodology (DOEs, FDC, Analytics, etc.), and communicate learnings to strengthen service product offerings. A working knowledge of 1-2 unit processes is required.

Requirements

• Experienced process engineer in metal deposition technologies (PVD/CVD/ALD) with a Wafer Fab background.
• Working knowledge of 1-2 unit processes.
• BS – Engineering, Physics, or Chemistry
• 2-4 years’ experience in metal deposition process
• Wafer Fab / Equipment experience
• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Acts as a resource for colleagues with less experience, may lead small projects with manageable risks and resource requirements
• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
• Explains difficult or sensitive information; works to build consensus

Responsibilities

• Use process and hardware knowledge to understand tool performance and operations.
• Engage with customers to understand customer roadmap, interpret the technology and service needs and identify opportunities for service engagement.
• Identify customers High Value Problems (HVP).
• Works with field service organization and service products development team to deliver service products to customers.
• Interfaces with customers ensuring clear understanding of customer issues and delivery of applicable service solutions.
• Works closely with customer and field service organization account team to meet customer service agreements performance KPI’s.
• Resolve complex tool issues utilizing systematic troubleshooting methodology (DOEs, FDC, Analytics, etc.).
• Communicate learnings to strengthen service product offerings.

Benefits

• Supportive work culture that encourages learning, development, and career growth
• Programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go
• Comprehensive benefits package
• Participation in a bonus program (as applicable)
• Stock award program (as applicable)
• Relocation Eligible

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees