Modern Workplace Specialist | Analyst

Accenture • San Jose, CA

150d

About The Position

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com. Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world's leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal. Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

Requirements

• Minimum 1 year of experience in pre-sales or pre-implementation (technology)
• Experience working with MWP features: Exchange Online, Planner, Ms Project, OneDrive, SharePoint.
• Language Required: English - minimum level C1 required.

Nice To Haves

• Bachelor's degree
• Utilisation of interpersonal skills to communicate and foster positive business relationships
• Deep understanding of customers' concerns and the ability to troubleshoot as needed
• Experience working with CRM systems and ability to surface sales/process/technical insights from customer conversations.

Responsibilities

• Prepare, attend, and reflect on customer demos, including onboarding modules, knowledge checks, and learning paths focused on best practices for demoing Modern Work solutions.
• Assist clients in pre-sale onboarding, product utilization, and pursue contract renewal/expansion opportunities.
• Collaborate to drive change management, share solution implementation best practices, and address customer issues to ensure successful transformation.
• Gain an in-depth understanding of partners' business goals in their respective markets, offering educated insights to help them to succeed.
• Act as the dedicated subject matter expert, demonstrating knowledge of product portfolio for client utilization.
• Partner with clients to understand their strategic and tactical goals to produce new pipeline in existing accounts.
• Engage with existing medium to large customers in onboarding or steady state, or transformational phases.
• Work with end-users, operational, business, and financial decision makers.

What This Job Offers

• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees