Model Home Greeter

Landmark Builders Inc • Ephrata, PA

3d • Onsite

About The Position

At Landmark Homes, we believe a new home is more than just a house—it's a place where memories are made. Our team is passionate about delivering exceptional experiences from the moment a prospective buyer steps into one of our model homes. That experience begins with you—our Model Home Greeter.

Position Summary:
As the face of our model homes, you’ll welcome guests, provide initial information, and create a warm and professional first impression. This is a perfect role for someone who is personable, dependable, and enjoys helping others in a beautifully staged environment.

The hours are Friday and Saturday, 11:00 AM to 5:00 PM. This position will primarily operate out of the Harrisburg, PA area.

Requirements

• Effective listening, verbal, and written communication skills required.
• Customer service experience required; sales experience helpful.
• Ability to organize one’s own activities to work efficiently, effectively, and accurately.
• Take proactive steps to fully understand job expectations and execute daily, weekly, monthly, and quarterly tasks without prompting.
• Knowledge and experience in real estate helpful.

Responsibilities

• Staff Model Home Sales Office(s) as scheduled to greet visitors and review community and floor plans with prospective buyers. Give tours of Model Homes and set appointments with the Community Sales Manager(s). Provide an exceptional experience to guests by offering refreshments.
• Maintain Model Home “open-house ready” standards. Conduct weekly community site reviews to ensure Landmark Homes community presentation standards are met. Own the corrective process from beginning to end with employee and vendor partners. Major items include appropriate signage (to include community, directional, lot specific, for sale) as well as appropriate Sales and Marketing literature/displays in Model and Quick Move-In Homes.
• Maintain professional appearance to include established acceptable attire.
• Assemble community specific information packets and update Customer Relationship Management system to accurately capture the daily and weekly activity of the Community Sales Manager(s).
• Occasionally attend meetings and training sessions at Corporate Headquarters in Ephrata, PA as well provide support to Model Homes and Community Events for all assigned communities.
• All other duties as assigned by Community Sales Manager, Vice President of Sales and/or Marketing & Executive Vice President.
• Assist with customer inquiries through Customer Relationship Management System, online chat, telephone and walk-in traffic.
• Conduct weekly Community Standards checklist on-site for all assigned communities.
• In the absence of a Community Sales Manager or at their request, provide tours of Model Home and Quick Move-In Homes and schedule follow-up with Community Sales Manager(s) for all assigned communities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees