Model Coach

Rising Ground, Inc. • New York, NY

5d

About The Position

The Model Coach plays a critical role in supporting the implementation of the Missouri Youth Services Institute (MYSI) / Rising Ground Approach (RGA) across all program sites. This hands-on position involves working directly with staff and youth in residential settings to reinforce training, model therapeutic techniques, and ensure fidelity to the Missouri / Rising Ground Approach. The Coach supports staff development, assists and coaches in the facilitation of group processes, and contributes to creating a safe and therapeutic environment for youth.

Requirements

• High School Diploma / GED required, BA/BS/BSW degree preferred.
• 3-5 Years of management experience working directly with court-related youth in a residential setting.
• Must have excellent verbal and written communication skills in order to maintain required documentation.
• Strong knowledge of ACS mandates and policies
• Strong knowledge of court-related youth population
• Strong knowledge of residential operations
• Knowledge and understanding of individual and group behavior.
• Understanding of child development and family systems.
• Must be able to pass the required Safe Crisis Management (SCM) instructor training.
• Experience working in youth residential programs or therapeutic settings.
• Strong understanding of the MYSI Approach and group process techniques.
• Ability to coach, train, and support staff in high-pressure environments.
• Excellent communication, collaboration, and documentation skills.
• Willingness to travel between program sites and work flexible hours.

Responsibilities

• Provide real-time coaching in facilities and school settings to Program Staff and Support Services Staff including but not limited to Leadership, Youth Counselors, and support staff.
• Offer immediate feedback, guidance, and demonstrations of group process techniques.
• Participate in team meetings and assist staff with on-the-job concerns.
• Conduct coaching sessions across program sites based on leadership direction and program needs.
• Attend and contribute to Group Meetings, Staff Meetings, Senior Team and Admin Meetings and other relevant program meetings.
• Collaborate with leadership to support their development and implementation of the MYSI/ Rising Ground Approach.
• Assist in developing and implementing forms for meeting minutes, daily schedules, staff input, and logs.
• Assist in maintaining monthly site reports assessing progress in implementing the MYSI/ Rising Ground Pillars.
• Utilize the Quick View Report (QSR) in assessing developmental stage of the program required by ACS to quantify developmental progress.
• Engage in the training of all staff and be familiar with all MYSI training modules.
• Provide formal and informal training as needed.
• Support MYSI Supervisor and Training Department training plans and monitor progress.
• Assist in planning and facilitating Group Leader Forums to support in skill-building, support, fostering autonomy and effective leadership of Group Supervisors
• Provide feedback on staff roles and boundaries during youth interactions.
• Maintain regular communication with Program Managers and Group Leaders.
• Provide feedback and recommendations on activities, challenges, and action plans.
• Be available for virtual and in person meetings, emails, and calls as needed.
• Support leadership in planning and implementing MYSI strategies.
• Welcome additional goals and assignments from leadership to enhance program success.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees