Model Beverage Runner - OMNIA Dayclub Las Vegas

Tao Group Hospitality•Las Vegas, NV

11h•Onsite

About The Position

The Model Beverage Runner supports servers to ensure fast and efficient table service and maintain standards of guest tables and areas. Interacts with the guests, fellow employees, and supervisors in a polite, courteous, and hospitable manner to ensure an exemplary experience. Works efficiently while maintaining a positive attitude and body language to deliver superior guest service at all times. Markets the venue and its events as well as other company venues and events as designated.

Requirements

Previous hospitality experience
Experience in a high-volume restaurant/nightclub/dayclub/lounge.
21+ years of age (nightlife/daylife requirements)
Ability to write, read, and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for Team Members, management, and guests to read
Must be able to stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 75 lbs. with or without assistance
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Exposure to cleaning materials
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment

Responsibilities

Portray a positive and professional attitude.
Anticipate and accommodate all guest needs.
Required to communicate and partner with the server for any allergy or dietary restrictions for each guest.
Possess in-depth knowledge of all food/beverage menus and general information about our venues.
Possess general knowledge of all retail merchandise (where applicable).
Ensure proper delivery and presentation of all food, beverage, and amenity items.
Complies with Department of Health standards.
Complies with all Tao Group Hospitality safety codes and standards.
Complies with all company and departmental policies and procedures.
Complies with departmental appearance standards and uniform guidelines
Ensures the maintenance, general cleanliness, and orderliness of the tables, and surrounding areas.
Immediately reports to management low levels of inventory of all table service items.
Learns and performs proper use of all beverage soda systems.
Assists the servers to ensure a high level of quality and speedy service.
Reports all breakage, and damage of equipment, the facility, or furniture immediately to management.
Informs management of any irregularities, incidents, guest complaints or other disputes.
Properly set up floor and side stations, perform side-work and other opening/closing procedures as directed by management, including:
Ensure all tables and chairs/banquettes are clean and free of debris
Sets tables with proper settings
Stocks side-stations with prescribed supplies
Performs opening side-work as prescribed
Performs closing side-work as prescribed
Attends and participates in daily pre-service meetings.
Participates in any training sessions or departmental meetings.
Participates in Marketing the company’s venues and events, including but not limited to social media posts and posing for venue and marketing photographers to appear in marketing, publicity, or media materials.
Learn by listening, observing other team members, and sharing knowledge while leading by example.
Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Works as part of a team and provides help and support to all fellow team members.
Assist and/or complete additional tasks as assigned