MOD Tech Support Expert

KONE Inc.•Lombard, IL

54d

About The Position

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. Are you ready to make your next career move to join our team and manage your own local portfolio as a MOD Tech Support Expert for KONE? Do you enjoy the training, implementation, documentation of processes and providing recommendations for overall efficiency in the Modernization front-line offices? Does front-line safety, training, working cross-functionally with Region Managers and supporting the Region's/District's leaders in these initiatives motivate you? Do you thrive in areas where priorities change from time to time? Do you demonstrate a passion for quality and results? Are you committed to promoting a safety culture in your team? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! As our Mod Tech Support Expert, you will successfully analyze, problem-solve and collaborate to ensure that objectives are completed by performing the required duties while working with your customers and colleagues. Your mission is to promote a positive culture by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

Requirements

8+ years of experience
strong background at the field modernization level with progressive and demonstrated installation management and training skills covering a broad range of modernization of elevator and escalators progressing to and including supervising, managing and leading people, within a unionized workforce
knowledge gained through your bachelor's degree within a technical curriculum and/or equivalent elevator- escalator industry experience