Mobility Specialist I

Paratransit Inc • Sacramento, CA

33d • $21 • Onsite

About The Position

Paratransit, Inc. is now accepting applications for a full-time Mobility Specialist 1. This position is based in our Sacramento, California office and works throughout Sacramento County using public transportation. The Mobility Specialist 1 teaches individuals how to use public transportation and does community outreach giving presentations.

Requirements

• Must be 21 Years old and over
• Must have a CA driver’s license and clean driving history. Work vehicle will be provided during work hours to travel to different locations.
• Computer skills including accurate typing, data entry, Word and Excel knowledge, previous Apple product knowledge is a benefit but not required.
• Four years of Customer Service Experience.
• Experience working with youth, seniors or people with disabilities
• Excellent communication and organizational skills required.
• Ability to work as part of a team
• Ability to teach ideas, concepts, and skills
• Ability to travel long distances between bus stops and destinations

Nice To Haves

• ADA eligibility assessment experience a plus

Responsibilities

• Provide Travel Instruction to persons 16 years of age on up, including persons with disabilities
• Demonstrate exceptional customer service
• Maintain accurate training records using Paratransit, Inc.’s software
• Conduct accurate and timely mobility intake assessments
• Maintain client confidentiality
• Lead group outreach presentations and trainings
• Using Public Transportation on a daily basis (this position is out in the field 85% of the day)
• Act as backup support for our Solano Eligibility contract, traveling to different locations across Northern California using a company provided vehicle to conduct one on one ADA eligibility interviews.
• Act as backup to our Solano and Metro Hub Call Center

Benefits

• Generous benefits package, including free Kaiser medical and Mutual of Omaha dental for employee, low cost benefits for dependents, vision, chiropractic and life insurance, voluntary benefits, medical and dependent day care FSA accounts and 403B retirement plan with a 9% employer contribution after two years of service.
• Medical and Dental benefits start the first of the months after 30 days of employment.
• A $300 monthly taxable cash benefit if you opt out of Medical coverage with proof that you have other group medical insurance that provides minimum value coverage within the meaning of the Affordable Care Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees