Mobile Trailer Technician

TEC Equipment, Inc.•Sparks, NV

13d•$30 - $37

About The Position

A Mobile Technician diagnoses and maintains tractor operation by completing inspections and preventive maintenance requirements; correcting vehicle deficiencies; making adjustments and alignments; and keeping records. The Mobile Technician performs most duties off-site. All duties are done with a high priority on safety. A Mobile Technician for TEC Equipment is responsible for delivering a customer experience that ensures TEC is truly recognized as our customers’ Best Business Partner.

Requirements

High school diploma or equivalent
Minimum three years’ heavy duty truck and trailer repair experience
Demonstrated expertise in identifying parts and components of trailer suspension, braking mechanisms, electrical and wheel end components with the proven ability to disassemble, work on, and reassemble
Ability to identify mechanical and electronic problems, make repairs, and offer a proper maintenance strategy
Familiarity with electronic control systems and the appropriate tools needed to fix and maintain them
Intermediate computer skills in order to accurately enter data into computer applications; intermediate keyboarding skills in order to enter descriptions of work done for customers’ documentation
Must be self-motivated and capable of working with little supervision
Must have a commitment to customer satisfaction and perform quality repairs
Must have excellent communication skills with a solutions oriented attitude
Ability to explain verbally in English and write clearly in English about work done on vehicles
Ability to work with a priority on safety at all times; Ability to follow instructions & checklists and adhere to branch’s standard operating procedures
Ability to acquire necessary tools to perform position responsibilities
Strong active listening and problem solving skills
A/C, Brake and DOT Annual Inspector certifications required.

Nice To Haves

Engine and Component certifications are a plus.

Responsibilities

The Mobile Technician position will diagnose problems and perform identified repairs and preventive maintenance services on different types of heavy-duty vehicles and trailers with minimal supervision through the use of their mobile service truck and tools
Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles assigned to the technician. Reports any damage to company or customer equipment or property immediately to supervisor
Advises customer of needed service work, as well as suggests additional labor, parts and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.)
Uses computer applications to note all aspects of services and repairs; Provide a full evaluation of unit condition and annotate observations in computer applications
Coordinates customer repair orders
Controls business expenses within the approved expense budget and is responsible for tooling and parts inventory on the service truck
Attend training & departmental meetings and be willing to attend Trade Shows and Conferences if requested by management to stay up to date on company changes, industry trends and technological advances
Exhibit a thorough understanding of the heavy-duty trucking industry and of all offerings of TEC in order to facilitate clear communication throughout the entire customer experience and provide customized business recommendations

Benefits

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits.
New hires are eligible to participate in TEC Equipment’s comprehensive benefits plan the first of the month following your date of hire.
Choice of two comprehensive medical plan options that include prescription drug coverage
Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
Vision care, discounted hearing exams, and hearing aids
401(k) retirement savings plan with company contribution
Life, accident, and disability insurance
Employee Assistance Program (EAP)
Education assistance
Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick