Mobile Tire Technician - West Chester, OH
About The Position
As a Mobile Tire Technician, you are always on the move, utilizing innovative mobile e-commerce technology, and fulfilling customers' tire needs. You will be responsible for operating one of our cutting-edge vans serving customers at their homes and places of work. But your job goes beyond installing tires, you will be engaging with customers and answering any tire questions they may have. No experience installing tires? No worries! We are happy to train you to become a part of our team as the driving force behind the most innovative way to buy tires. Roll by Goodyear offers a fun, fast-paced work environment with a competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification and tuition reimbursement, and paid vacations. We invest in your career by providing learning and development opportunities. Come join our team and help Roll by Goodyear reinvent a 130+ year old industry!
Requirements
- Previous customer service experience is required
- You must be at least 18 years of age
- A valid driver's license and safe driving record
- No relocation is being offered for this position
- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
- This position requires the ability to read, understand, and follow all procedures and guidelines.
Nice To Haves
- Previous tire installation experience (if not, we are happy to train you!)
- High school diploma/GED
- You enjoy serving customers and can provide top-of-the-line service in any scenario
- Ability to work independently, following schedules, and enjoy solving problems while also being part of a larger Roll by Goodyear team
- Be a clear communicator with others, making every interaction with customers approachable, simple and informative
- You enjoy working with technology, including mobile phone applications and van tire changing equipment
- You are excellent at managing your time, but also flexible knowing your schedule won't always be exactly the same
Responsibilities
- Performing basic tire services (e.g., mounting and balancing tires, tire repairs) using a Roll by Goodyear mobile van to provide the simplest, most convenient experience possible.
- Delivering outstanding customer service by answering questions, explaining the installation process, while always fully understanding the customer's needs
- Demonstrating proficient knowledge of our products and services including warranties, promotions, and advertisements
- Working as part of the Roll by Goodyear team with the store network and customer service
- Enjoy daily independence on your route, safely driving the van between appointments, and representing Roll by Goodyear
- Conduct proper safety checks when installing tires
- Performing a variety of manual tasks for extended periods of time, which may include light and heavy lifting (consumer tires and wheels), standing, bending, and squatting
- Opportunity to travel to other cities outside of your home market to train others or receive additional training on new technology and techniques
Benefits
- medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts
- medical plans, 401(k), certification reimbursement and paid vacations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Plastics and Rubber Products Manufacturing
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
