MOBILE SERVICES LIBRARIAN

City Of Worcester • Worcester, MA

401d • $48,277 - $58,427

About The Position

The Mobile Services Librarian for the Worcester Public Library is responsible for the daily operations of mobile libraries, including the delivery of library materials to various locations. This role involves providing exceptional customer service, coordinating circulation activities, and ensuring the maintenance of the mobile library vehicles. The position requires working evenings and weekends, and it encourages bilingual applicants to apply.

Requirements

• High school diploma or equivalent
• One (1) year of community public service work, such as library, bookstore, or equivalent
• Reliable transportation and the ability to travel to required locations in a timely manner
• Must have a valid driver's license
• Ability to successfully pass CORI/SORI

Nice To Haves

• Two (2) years supervisory experience
• One (1) year of customer service experience
• One (1) year experience working with diverse communities in an urban environment

Responsibilities

• Facilitate the delivery and circulation of library materials and information to assigned vehicle stops
• Drive van and/or large motor vehicle to assigned locations
• Coordinate and perform all circulation activities
• Act as a liaison with the Main Library Circulation department and with C/W MARS
• Organize and perform the holds process and functions
• Assist with readers advisory and reference services, including patron assistance
• Provide exemplary customer service
• Collect, record, and report appropriate statistics monthly
• Load/unload materials; sort/shelve materials according to library procedure
• Deliver bins of materials and equipment to and from Worcester Public Library locations on a regular basis
• Assist with programming and outreach efforts
• Supervise staff as assigned
• Assist in training of staff in departmental procedures and circulation functions
• Perform simple vehicle maintenance and cleaning as needed
• Interpret library services and policies to patrons in a clear and courteous manner
• Contribute to creating an environment oriented to trust, open communication, creative thinking, and cohesive team effort
• Actively participate in staff development and training opportunities
• Perform other duties, as assigned, consistent with the functions of the work unit and level of responsibilities
• Work independently and recommend changes in service when needed

Benefits

• Full-time position
• Hourly wage of $23.21 - $28.09
• Excellent benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED