Mobile Service Technician
About The Position
Become the face of our Ford brand and our service experience with Ford Mobile Service. We are building something new and developing trusting relationships. Join our team as we take our service lane out into the community. We are looking for a self-motivated automotive technician who is personable, dependable and trustworthy. You will help us create and deliver light automotive services directly to customers. You will manage your day in the community traveling to appointments, performing services like recall replacements and oil changes. Top notch training is provided, customer experience and/or hospitality experience desired Job Description As a Mobile Service Technician, you will: Organize and prepare for the day’s appointments Engage with many different customers each day and represent our dealership and Ford Motor Company Apply hospitality skills by warmly greeting and engaging with customers Consult with the customer on work to be performed Perform a multi-point inspection Perform the work needed in a clean and efficient manner Commit to a leave-no-trace clean up Be a part of an amazing, cutting-edge team working to revolutionize the way we deliver our service experience!
Requirements
- Write up Repair Orders utilizing tablet/technology
- Customer Service Experience/Skills
- Oil change
- Belts
- Wiper Replacement
- Multi-point inspection
- Filters change
- Tire Rotation
- Fluid Change
- Brake Pads
- Battery Change
- Open
- Trustworthy
- Personable
- Neat appearance
- Good communicator
- Confident
- Decisive
- Organized
- Conflict management
- Dependable
- Adaptable
- Thorough
Nice To Haves
- customer experience
- hospitality experience
Responsibilities
- Organize and prepare for the day’s appointments
- Engage with many different customers each day and represent our dealership and Ford Motor Company
- Apply hospitality skills by warmly greeting and engaging with customers
- Consult with the customer on work to be performed
- Perform a multi-point inspection
- Perform the work needed in a clean and efficient manner
- Commit to a leave-no-trace clean up
Benefits
- Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.
- Our team members also enjoy a comprehensive benefits program including:
- Salary and commission packages above local and industry levels
- Medical, Dental and Vision Insurance
- 401(k) availability
- Employee discounts on vehicle purchases, parts and service
- Paid-time-off
- We also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insurance
- Opportunities for internal career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
