GREENWAY AUTOMOTIVE-posted 3 days ago
Full-time • Mid Level
Onsite • Orlando, FL
1,001-5,000 employees

Greenway Ford, a prominent automotive dealership and service center, is actively seeking a skilled and motivated Mobile Service Technician to join our dynamic team. As a Mobile Service Technician at Greenway Ford, you will play a crucial role in providing exceptional service to our valued customers by performing maintenance and repairs on their vehicles at their location.

  • On-Site Service: Travel to customers' locations to perform scheduled maintenance, inspections, and repairs on Ford vehicles. Utilize mobile service equipment and tools to ensure efficient and high-quality service.
  • Diagnostic and Repair Skills: Diagnose and repair mechanical and electrical issues in accordance with Ford specifications and guidelines. Perform routine maintenance tasks and inspections.
  • Guest Interaction: Interact with guest in a professional and courteous manner, addressing their concerns and providing clear explanations of service performed.
  • Documentation: Accurately document all services performed, including parts used and time spent on each job. Maintain detailed records of vehicle inspections, diagnostics, and repairs.
  • Quality Assurance: Ensure all work meets high-quality standards and complies with manufacturer and dealership guidelines. Conduct post-service inspections to verify the effectiveness of repairs.
  • Technical Expertise: Proven experience as a Mobile Service Technician or a similar role. Strong technical skills in diagnosing and repairing automotive issues, with a focus on Ford vehicles.
  • Customer Service Skills: Excellent customer service and communication skills. Ability to interact professionally with customers and address their automotive concerns.
  • Self-Motivated: Ability to work independently and efficiently manage time and resources. Proactive approach to problem-solving and service delivery.
  • Team Collaboration: Collaborate effectively with other service technicians, advisors, and dealership staff to ensure seamless service operations.
  • Adaptability: Ability to adapt to changing schedules and work environments.
  • Valid driver's license with a clean driving record.
  • Automotive Service Excellence (ASE) certification and/or Ford certifications are a plus.
  • Competitive salary with performance-based incentives.
  • Health, dental, and vision insurance options.
  • 401(k) retirement savings plan.
  • Opportunities for career growth and advancement.
  • Employee discounts on products and services.
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