Mobile Service Technician

Performance Ford of East Hanover•East Hanover, NJ

About The Position

We are looking for a Mobile Service Technician to join our growing team! The right candidate will have a strong service technician background. Previous experience is preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Benefits: Health, Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Employee vehicle purchase plans Family owned and operated Long term job security

Requirements

Detail-oriented and organized
Valid driver license
ASE or Manufacturer certifications
Service Technician experience preferred
Strong use of technological devices including tablets

Nice To Haves

Ford certifications are desirable but not mandatory

Responsibilities

Provide an exceptional customer experience to drive loyalty
Engage with many different customers each day and represent the dealership
Organize and prepare for the day’s appointments
Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication
Accurately document vehicle repairs/work performed on the repair order
Stay informed of Ford technical bulletins and complete required training
Able to work occasionally in challenging weather conditions
Able to drive and maintain a company vehicle responsibly