Mobile Service Technician
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About The Position
Beginning in 1968, HYTORC has established itself as the worldwide leader in hydraulic and pneumatic torque wrench manufacturing and has become the most trusted name in the industry. Over our 50-year history, we have focused on engineering new technologies while building a 24/7 service network. Our mission is to make industrial bolting simpler, more precise, and more reliable. Whether we're helping to cap the Gulf oil leak in the bottom of the ocean or reaching for the sky in erecting the new World Trade Center, we provide a myriad of industries with better bolting solutions. As a Mobile Service Technician, you will be responsible for using the service vehicle to expand our presence in the assigned territory, creating and maintaining customer relationships, managing customer tool repairs, and calibration needs, and serving as a technical consultant addressing various application challenges. This is a road warrior position covering the states of North Carolina and South Carolina, with some overnight travel required. Prospective candidates must have an attention to detail and the ability to follow procedures. The position offers a base salary plus commission. Your essential duties will include traveling throughout your territory to call on regular and prospective customers to solicit and perform repair and calibration needs, as well as to provide technical consultations. You will initiate contact with prospective customers to grow new business, including cold calls, networking, and leads. Working with HYTORC Bolting Specialists within your assigned territory, you will ensure territory growth by combining your technical experience with company training to address customer needs, including troubleshooting and maintenance of mechanical, hydraulic, pneumatic, electric, and manual tools, pumps, and equipment. You will also be responsible for adhering to company processes, procedures, documentation, safety standards, and schedules, while providing required reporting to the Repair Manager regarding schedule updates, tasks completed, market information, and activity reports detailing weekly accomplishments.
