Mobile Service Coordinator

Diehl Ford of BeaverBeaver Falls, PA
1d

About The Position

Diehl Ford of Beaver is expanding our Mobile Service Department and is looking for a motivated, detail-oriented Mobile Service Coordinator to help deliver convenient, high-quality vehicle service directly to our customers. This role is ideal for someone who enjoys customer interaction, scheduling, and keeping operations running smoothly in a fast-paced automotive environment.

Requirements

  • Strong communication and organizational skills
  • Ability to multitask and manage schedules effectively
  • Proficiency with computers and dealership management systems a plus
  • Positive attitude, reliability, and attention to detail

Nice To Haves

  • Customer service or automotive experience preferred (but not required)

Responsibilities

  • Coordinate and schedule mobile service appointments with customers
  • Communicate clearly with customers regarding service needs, timing, and expectations
  • Dispatch mobile service technicians efficiently and accurately
  • Prepare repair orders and ensure all documentation is complete
  • Follow up with customers to ensure satisfaction after service
  • Work closely with the service department to support daily operations

Benefits

  • Competitive pay based on experience
  • Full benefits package including medical, dental, vision, and 401(k)
  • Paid time off and holidays
  • Growth opportunities within the Diehl Automotive Group
  • A supportive, team-oriented work environment
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