Mobile Service Ambassador - Glen Burnie, MD

The Goodyear Tire & Rubber Company•Glen Burnie, MD

28d•$18 - $25•Onsite

About The Position

Let's Connect APPLY TODAY To Schedule Your On Site Interview!Text Goodyear to 66866 to connect with a recruiter! The pay range for this position is $17.86 - $24.63/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts. Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

Requirements

You must be at least 18 years of age
A valid driver's license
Six- month automotive experience
No relocation is being offered for this position
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
This position requires the ability to read, understand, and follow all procedures and guidelines
Depending on location, our business may be open 7 days a week which can include some weekends and holiday shifts

Nice To Haves

Three months of customer service experience is preferred
You enjoy serving customers and can provide top-of-the-line service in any scenario
Ability to work independently, following schedules, and enjoy solving problems while also being part of a larger Roll by Goodyear team
Be a clear communicator with others, making every interaction with customers approachable, simple and informative
You enjoy working with technology, including mobile phone applications and van tire changing equipment
You are excellent at managing your time, but also flexible knowing your schedule won't always be the same

Responsibilities

Perform tire and automotive services (including fluid exchanges/flushes, preventative maintenance, brake repairs and other mobile services, while delivering an excellent customer experience)
Maintain independence on assigned routes - Safely driving between appointments, while representing Goodyear
Conduct proper safety checks when preparing for and performing service
Deliver outstanding customer service by answering questions and explaining the service process, while always fully understanding the customer's needs
Demonstrate proficient knowledge of our products and services (including warranties, promotions and advertisements)
Perform a variety of manual tasks (including pre-preparation of equipment, loading vehicles, cleaning-up the worksite and product reconciliation)
Performing a variety of manual tasks for extended periods of time, which may include light and heavy lifting (consumer tires and wheels), standing, bending, and squatting
Opportunity to travel to other cities outside of your home market to train others or receive additional training on new technology and techniques