Mobile Sales Advisor

Lux Acquisitions • Queens, NY

2d

About The Position

Welcome to Lux Acquisitions Inc., where you're more than just an employee – you're part of a family. We're a tight-knit sales team with a proud partnership with AT&T. We believe in supporting one another, celebrating collective victories, and fostering a collaborative environment where everyone feels valued. Mobile Sales Advisor: Building Futures Together Eager to help people discover the perfect tailored telecom solutions? We're looking for a friendly and knowledgeable Mobile Sales Advisor to join our tight-knit team. You'll work in a supportive environment, helping customers navigate AT&T's diverse mobile offerings and closing sales. If you're looking for a place where you can grow holistically, join our journey!

Requirements

• Proven customer service or sales experience, preferably in retail or telecommunications
• Excellent interpersonal and communication skills, with the ability to build rapport and engage diverse customers
• Strong active listening and questioning skills to understand customer needs
• Basic computer proficiency and ability to navigate sales and CRM software

Nice To Haves

• Prior experience selling mobile devices, wireless services, or telecommunications products
• Familiarity with AT&T products and services
• Demonstrated ability to meet and exceed sales targets
• Bilingual proficiency (e.g. Spanish/English)

Responsibilities

• Proactively engage with retail customers in a friendly and professional manner to understand their unique communication needs, lifestyle, and budget
• Confidently demonstrate AT&T’s product features and benefits, explaining technical specifications in an easy-to-understand manner to help customers make informed decisions and close productive sales
• Skillfully present customized telecom solutions that address customer needs, highlighting the value and advantages of AT&T offerings
• Identify opportunities to upsell and cross-sell complementary products and services, maximizing customer satisfaction and sales revenue
• Assist customers with new account activations, upgrades, and plan changes, ensuring all paperwork and digital processes are completed accurately and efficiently
• Provide ongoing support for customer inquiries, troubleshooting minor technical issues, and escalating complex problems to the appropriate channels
• Consistently strive to meet or exceed individual and team sales targets, contributing to the overall success of the retail location
• Actively participate in sales training and coaching sessions to continuously improve selling techniques and product knowledge
• Collaborate effectively with team members, sharing best practices and supporting colleagues to achieve collective goals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed