Mobile Response Team Supervisor (10029)

Baltimore Crisis Response, INC•Baltimore, MD

1d•$85,000 - $90,000

About The Position

Be the Leader Communities Need in Moments of Crisis. Help guide the next generation of mobile crisis response — supporting individuals, families, and communities with compassion and clinical expertise. About Us Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges. The Opportunity We are seeking a Mobile Response Team Supervisor to provide clinical and administrative leadership for BCRI’s mobile crisis operations. In this role, you’ll work alongside the MRT Director to guide frontline clinicians, strengthen hospital and community partnerships, and ensure that individuals in crisis receive timely, high-quality care. This is more than oversight — it’s an opportunity to shape the future of crisis response in Baltimore and beyond.

Requirements

Master’s degree in Psychology, Social Work, Counseling, or a related field.
Active Maryland license as LCSW-C or LCPC.
Minimum of 2 years of post-licensure experience in crisis intervention.
Strong crisis intervention, problem-solving, and organizational skills.

Nice To Haves

At least 1 year of supervisory or leadership experience (preferred).

Responsibilities

Supervise and support Mental Health Clinicians and interns on the Mobile Response Team.
Lead scheduling and coordinate coverage for shifts and call-outs.
Serve as the point person for hospital step-downs, diversion referrals, and emergency petitions.
Triage crisis runs, collaborating with clinicians and the Call Center.
Strengthen relationships with hospitals, community providers, and referral sources.
Ensure compliance with reporting, incident documentation, and budget oversight.
Step in to support mobile crisis runs when specialized expertise is required.
Track and report monthly data to State and local authorities.