Augusta, GA -Mobile Phlebotomist Team Lead

Walter L. Shepeard Comm•Augusta, GA

2h•Onsite

About The Position

We are seeking a dedicated and experienced Lead Phlebotomist to join our Donor Services team. The ideal candidate will lead mobile drive activities, ensuring donor safety, compliance with FDA standards, and exceptional customer service.

Requirements

High school diploma or equivalent.
Basic computer skills.
CPR certification and completion of a certified phlebotomy program.
2+ years of phlebotomy experience
Clean driving record

Nice To Haves

3-5 years of related work experience preferred.
At least 2 years of leadership/training experience preferred.

Responsibilities

Lead and schedule day-to-day activities on mobile drives.
Ensure all donors are properly screened and blood components are drawn according to FDA and company SOPs.
Collaborate with drive coordinators to ensure efficiency and safety.
Assist in achieving monthly production goals.
Provide high-level customer service and address external complaints.
Maintain updated SOPs, references, and map books.
Assist with staff training and in-service programs.
Perform collection procedures, including whole blood and apheresis.
Administer post-venipuncture care to donors.
Address disciplinary issues and notify management as needed.
Monitor and participate in QC/Quality Assurance activities.
Prepare units, tubes, and records for transport.
Perform computer data entry and retrieval.
Maintain equipment and ensure cleanliness of work areas.
Participate in meetings, seminars, and in-service trainings.