Mako Medical Laboratories-posted about 1 year ago
Full-time
Asheville, NC
Ambulatory Health Care Services

The position involves traveling to skilled nursing facilities and private residential homes to service patients by collecting and processing specimens. The role emphasizes courteous customer service, adherence to established procedures, and maintaining accurate records and documentation.

  • Travel to Skilled Nursing Facilities and Private Residential homes to service patients.
  • Treat all customers in a courteous manner.
  • Ensure all urine and oral fluid specimens and phlebotomy specimens are collected accurately and on time.
  • Collect specimens according to established procedures.
  • Complete requisitions accurately.
  • Process and package specimens for transport.
  • Maintain required records and documentation.
  • Read, understand and comply with departmental policies, protocols and procedures.
  • Maintain all appropriate Collection logs.
  • Perform clerical duties such as filing and maintaining customer logs.
  • Data entry as required.
  • Submit accurate expense forms on the required day.
  • Demonstrate organizational commitment.
  • Adhere to departmental and company grooming and dress code policies.
  • Report on time to work, following attendance guidelines.
  • Answer the telephone in a friendly and helpful manner.
  • Communicate appropriately with clients, customers, coworkers, and the general public.
  • Keep information confidential per company policies.
  • Communicate unresolved problems to the appropriate personnel for resolution.
  • Keep work area neat and clean.
  • Dispose of biohazard containers when scheduled.
  • Help with inventories and other tasks as assigned.
  • Stock supplies as needed.
  • Perform department-related clerical duties when assigned.
  • Answer phones and dispatch calls when assigned.
  • Participate on teams and special projects when asked.
  • Perform other duties as assigned.
  • High School diploma or equivalent preferred.
  • Phlebotomy Certification required.
  • ASCP Phlebotomy certification preferred.
  • Nationally Certified Phlebotomist preferred.
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