Mobile Overnight Counselor

Pine Street Inn•Dorchester, MA

69d•$22•Onsite

About The Position

The Mobile Overnight Counselor will be assigned on a nightly basis to the supportive housing locations with the greatest level of need for overnight staff due to health or behavioral challenges within the house. Mobile Overnight Counselors are also a part of the on-call emergency response team, and as such will frequently be called to leave their assigned building to respond to a request for help elsewhere. The Mobile Overnight Counselor will provide an awake nighttime presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Mobile Overnight Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems themselves as possible and forwarding concerns on to appropriate staff. The Mobile Overnight Counselor will assist with organizing and maintaining required resources and tools at each building. Occasional daytime availability will be required for trainings, court proceedings, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life.

Requirements

High School diploma or GED
Valid MA driver's license and access to a personal vehicle
Computer literacy: Outlook, Word and Excel
Excellent written communication skills
6+ months Experience working with people who have been homeless and/or 6+ months Experience working with people with substance use disorder and/or mental health challenges.

Nice To Haves

Bachelor's degree
Bilingual English/Spanish
Knowledge of Crisis-Intervention Techniques, CPR/FA Certification
Experience providing detailed documentation
Experience working with people who have been homeless

Responsibilities

Provide an awake nighttime presence
Do regular rounds throughout the building
Be available to tenants as necessary
Assist with regular daily tenant wellness checks
Observe and uphold the rights of tenants
Oversee occupancy agreement and house rule compliance
Set limits when appropriate
Provide crisis intervention as necessary
Contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems themselves as possible and forwarding concerns on to appropriate staff
Assist with organizing and maintaining required resources and tools at each building
Attend trainings, court proceedings, meetings and other obligations