Mobile Mental Health Associate (Multnomah County Libraries)

Cascadia Health•Portland, OR

6h•$28 - $30

About The Position

The Mobile Mental Health Associate at Cascadia Health plays a pivotal role in providing immediate support and intervention to individuals experiencing mental health crises. Working primarily in community settings, including client homes, this position responds to crisis calls, assesses clients' needs, and provides crisis intervention and de-escalation techniques. Key responsibilities include conducting risk assessments, coordinating with emergency services, and facilitating access to appropriate mental health resources and support services.

Requirements

Must meet the requirements and demonstrate the competencies to be credentialed as a Qualified Mental Health Associate (QMHA).
Must have a bachelor’s degree in an approved behavioral science field from an accredited college or university or three years of mental health work experience.
Advanced knowledge of risk assessment and crisis intervention
Understand evidence-based practices, and strength-based case management philosophies and strategies including trauma informed care
Operate computer hardware and software at a level needed to effectively perform job functions including the ability to operate Electronic Health Record software
The Mobile Mental Health Associate must have the ability to work a flexible work schedule as the Project Respond program operates 24 hours per day, 7 days per week.
Possess a valid driver’s license, three year driving history; clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.
This position requires the ability to drive a personal or company vehicle for the completion of work duties.

Nice To Haves

Equivalent combination of education/experience preferably in a non-profit organization preferred

Responsibilities

Respond to crisis calls and provide immediate support and intervention to individuals experiencing mental health crises.
Conduct thorough assessments of clients' mental health status and risk factors, including suicidality, homicidality , and substance use.
Utilize crisis intervention and de-escalation techniques to stabilize clients and ensure their safety and well-being.
Collaborate with emergency services, including law enforcement and medical personnel, to coordinate crisis responses and ensure appropriate care for clients.
Facilitate access to mental health resources and support services, including referrals to crisis stabilization units, psychiatric hospitals, and community-based treatment programs.
Provide follow-up support and advocacy for clients, ensuring continuity of care and connection to ongoing mental health services.
Maintain accurate and timely documentation of crisis interventions, assessments, and referrals in accordance with agency policies and procedures.
Comply with laws, regulations , policies, and procedures under which the program and company operates .
Assist in crisis situations as appropriate ; follow protocols and procedures in coordination with the treatment team .
Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
Maintain accurate and up-to-date documentation that ensure s compliance with all agency policies and procedures and local, state, and federal regulations, and billing requirements .
U nderstand safety regulations and evacuation procedures; participate in r egular safety drills in compliance with program policies and procedures.
Complete assigned employee training in compliance with program and company requirements.
Provide guidance, support, and training to other staff in alignment with company mission and values.
Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings.

Benefits

Generous Paid Time Off Package
Full-time employees earn 6 weeks of PTO in their first year!
Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)
VSP Vision Discount Plan
403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
Short-Term Disability, Long-Term Disability, and Life Insurance
Paid Bereavement and Jury Duty Leave
Length of Service Award
Voluntary Life Insurance
Supplemental Insurance
Student loan forgiveness options
Wellness Benefits:
Employee Assistance Program (EAP)
Bicycle Reimbursement
Discounted Fitness Memberships
Trauma Support Team