Mobile Medical Assistant

360care•Erlanger, KY

1d•Onsite

About The Position

The Mobile Medical Assistant travels up to a 2-hour radius to assist physicians at assigned long-term care facilities. This role involves supporting audiology, optometry, podiatry care, and behavioral health services. Key duties include maintaining clinical records and charts using electronic medical records, ensuring the care and cleaning of medical equipment, and providing general support to the provider during patient visits. The position requires significant travel and coordination with a branch office to optimize schedules and reporting.

Requirements

High School education or GED
Must have own reliable transportation, good driving record and car insurance
Must have completed and passed a two-step Tuberculosis (TB) Skin Test
Good computer skills required
Must have excellent communication skills
Must be able to follow directions and listen to needs of patients and doctors

Responsibilities

Assist doctor in a prompt and courteous manner
Completes chart prep on scheduled patients prior to every visit
Verifies and maintains current and accurate clinical records, charts and medical history through electronic medical records during patient visits
Assures integrity of all documentation
Maintains current and accurate clinical records and charts through electronic medical records
Completes end of visit reports on the day of visit and shares with management
Provides daily feedback and works in conjunction with branch office to optimize schedule and reporting
Works with staff to coordinate and maintain patient flow during facility visit (may remove socks/shoes, may push wheelchair)
Balance and generate daily production reports and provide to manager on day of visit
Accurately posts charges to the appropriate provider in a timely fashion
Works in a medical office capacity provided by the facility
Responsible for all care and cleaning of medical equipment at the end of every visit
Maintains medical supplies inventory by auditing stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies
Manage resources by preparing supplies with minimum waste or need for duplication
Ensure all medical equipment is working properly by completing preventive maintenance requirements and following manufacturer’s instructions
Responsible for clean-up of service area used facility upon departure of visit
Able to multitask, be detail oriented and demonstrate exceptional customer service skills
Strong knowledge of medical terminology
Ensure a positive experience for our patients
Communicate effectively with all patients, family members, providers, faculty, and staff
Provide timely responses to patient inquiries; document conversations in the EMR
Requires travel up to 100% of the time to and from assigned medical facilities
Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy
Maintains confidentiality of all information; abides with HIPAA, OSHA and PHI guidelines at all times
Reacts positively to change and performs other duties as assigned