Mobile Lounge Operator

Esrs Aviation Enterprise-posted 7 months ago
Full-time
Dulles, VA
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As a Mobile Lounge Operator, your work is essential for safely transporting passengers between terminals and between aircraft and terminals at Washington Dulles International Airport (IAD). Mobile Lounge Operator serves in the Airport Operations Department at Washington Dulles International Airport (IAD). Operates multiple controls and hydraulic systems of 2-engine, 28- to 47-ton mobile lounges to transport up to 150 passengers, on busy airfield between aircraft and terminals. Performs related functions.

  • Operates Budd and Plane-Mate lounges to transport up to 150 passengers between terminals and between aircrafts and terminals.
  • Unlocks and re-secures terminal gate leading to lounge; starts engines and checks gauges.
  • Notifies dispatcher or supervisor of any equipment problem that prevents meeting schedule.
  • Crosses busy airfield using authorized lanes while monitoring 2 radios and watching for approaching aircraft.
  • Uses appropriate operating procedures when mating mobile lounge with aircraft.
  • Signals the airline attendant of presence and may assist with aircraft door opening.
  • Monitors passenger walkway in case the plane shifts and the lounge floor level needs adjustment.
  • Upon completion of assignment, checks empty lounge for lost articles prior to contacting dispatcher by radio for further instructions.
  • Applies rules concerning airline responsibilities for unaccompanied minors, handicapped or ill passengers, checked luggage, etc.
  • Reports any observed hazardous conditions, such as torn carpet or burned-out lights.
  • As required, drives mobile lounges to shop for maintenance.
  • Estimates count of passengers transported for reporting purposes.
  • Maintains readiness for emergency actions in case of electrical, mechanical, or radio failure and hazardous conditions.
  • Uses emergency evacuation procedures, fire extinguishers, etc.
  • Provides extensive customer service to airport patrons and staff.
  • Provides assistance to passengers who may be lost or confused, and to those who may be non-English speaking.
  • May assist in training new Mobile Lounge Operators on lounge operations, rules, and procedures.
  • Performs other duties as assigned.
  • Five years of experience driving a large commercial or passenger vehicle requiring a Class B Commercial Driver's License (CDL) or a Class A CDL.
  • Five years of airport experience operating vehicles on an active airfield (AOA).
  • Ability to exert physical effort including: a mean peak force of approximately 79 pounds to disconnect the overhead cables; a mean peak force of 68 pounds to turn aircraft door handle 180 degrees; and bearing the weight of approximately 36 pounds to assist a passenger down stairs.
  • Ability to learn and apply safety and security guidelines, including emergency procedures and regulations, pertaining to operating a large commercial vehicle.
  • Ability to recognize problems and identify relevant information such as performing operator checks of vehicles.
  • Ability to speak and write effectively, with emphasis on communicating information to others whose native language may not be English.
  • Ability to interact with others in a professional, customer service-oriented manner.
  • Ability to maintain composure when dealing with frustrated or argumentative people.
  • Skills in using a computer and computerized time and attendance system.
  • Experience operating vehicles on an active airfield (AOA).
  • Experience operating large commercial vehicles.
  • Vacation benefits.
  • Retirement benefits.
  • Health benefits.
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