About The Position

Execute warranty work on sold homes per the service work order by performing the essential duties below. The Home Service Technician is key to a successful customer service experience. The main responsibility of this position is to repair common service issues associated with a new manufactured home in the Alabama/Mississippi area. To be successful, a Service Technician must possess many different "handyman/woman" skills. A major objective of this position is to ensure customers are happy & stay happy with their new home.

Requirements

  • Ability to troubleshoot, reason and solve problems
  • Excellent communication, both written and verbal. Understand and execute instructions
  • Computer literate (Microsoft Word, Outlook, Excel)
  • Understand and comply with work safety policies and procedures
  • Must provide valid driver's license and hold clean driving record
  • High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Responsibilities

  • Manage work schedule by making appointments with customers.
  • Pick up parts from factory as needed. Verify parts with orders. Install new parts or repair issues per work order.
  • Maintain logbook as per Department of Transportation.
  • Maintain company vehicle, which includes keeping vehicle clean, stocked and serviced regularly.
  • Complete work orders along with being responsible for returning the work orders to the factory by mail or personal delivery.
  • Possess carpentry skills in the following areas: o Trim work o Roofing o Window replacement o Door realignment o Drywall repairs o Siding o Flooring o Plumbing o Electrical
  • Proficient home repair skills o Repair/replace toilets, water heaters, light fixtures, door/cabinet hardware.
  • Maintain company tools and materials. Inform management of any issues.
  • Represent Champion Homebuilders with a friendly attitude and professional appearance.
  • Demonstrate strong customer relation skills.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service