Mobile Event Expert, Bilingual

T-Mobile • Avondale, AZ

32d • $20 - $35

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role supports retail sales and service goals by providing a positive customer experience in a mobile event environment. It involves engaging customers, understanding their needs, and recommending appropriate solutions to meet sales targets. The role differentiates by combining direct sales with community outreach and collaboration with partner associates. Success is measured by achieving sales objectives, customer satisfaction, and effective support of team members. The work enhances organizational presence in local communities and contributes to overall customer engagement and brand awareness.

Requirements

• High School Diploma/GED (Required)
• Less than 2 years
• Bilingual (Required)
• At least 18 years of age
• Legally authorized to work in the United States
• Travel Required (Yes)

Nice To Haves

• 6 months Retail experience in high volume environment (Preferred)

Responsibilities

• Drive sales results by collaborating with retail and partner sales associates during mobile events to meet event sales goals
• Build community relationships and increase brand awareness through outreach and networking with local businesses and organizations
• Engage customers proactively in a visible retail setting to provide product education and ensure customer satisfaction
• Support onboarding and acclimation of retail and partner sales associates to the mobile event environment to enhance customer experience
• Also responsible for other duties/projects as assigned by business management as needed

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees