Mobile Crisis Response Clinician

Community Counseling Centers of Chicago Inc • Chicago, IL

117d

About The Position

The purpose of this position is to stabilize consumers in psychiatric crisis. Consumers include children, adolescents, adults, and their families. The crisis worker will provide crisis intervention services, including information gathering, assessment, brief skill-based interventions, and safety planning, with the goal of immediate symptom reduction, stabilization, and restoration to a person-centered baseline level of functioning. The crisis worker will assist consumers in identifying and engaging in recovery- and resiliency-oriented goal development and achievement in a culturally aware and appropriate manner. In accordance with consumers goals and preferences, service(s) may include one or all of the following: skill-building, identification and/or use of natural supports, use of community resources, referrals to internal or external providers of care, and facilitation of emergency services.

Requirements

• MA/MS in Social Work, Psychology, Counseling or a related field is required.
• Experience in counseling children and adolescents is required.
• Personal vehicle, valid Illinois drivers license, insurable driving record, and vehicle insurance is required.
• One year of crisis experience in a behavioral health or hospital setting is preferred.
• Additional experience in counseling or crisis work with adults is highly preferred.

Nice To Haves

• Clinical competencies, including motivational Interviewing techniques, diagnostics and safety planning, and crisis assessment, as aligned with training mandated by C4
• Knowledge of and ability to use appropriate behavioral and crisis intervention techniques
• Understanding of personal and professional boundaries
• Ability to plan, develop and manage multiple projects
• Organizational skills
• Time and stress management skills
• Communication skills to include interpersonal, teamwork, and collaboration skills
• Conflict resolution and diplomacy skills
• Computer literacy, specifically Microsoft Outlook, Teams, Zoom, etc.
• Problem-solving skills, including the ability to work collaboratively with partnered systems, ethically and within the best interest of the identified client
• Excellent interpersonal, verbal and written communication skills
• Ability to meet deadlines, productivity requirements, and navigate electronic medical record systems competently and complete documentation within appropriate billing timelines

Responsibilities

• Answer crisis calls in response to mental health crises in various Chicago communities and drive to the location of the crisis within 90 minutes of receiving the call
• Provide emergency assessments at hospitals and in the community, including consumers homes, schools, and community centers.
• Provide crisis intervention services to individuals in crisis, with the goal of immediate symptom reduction and restoration to a person-centered baseline level of functioning
• Assess the client for indicators of abuse, neglect, and trauma-related diagnoses
• Establish a provisional DSM 5 diagnosis
• Facilitate psychiatric hospitalization when indicated
• As appropriate, provide brief and immediate mental health services or referral, linkage, and consultation with other mental health service providers
• Developmental crisis and mental health assessment or admission note resulting in the identification of the consumers mental health services or referral, linkage, and consultation with other mental health services
• Provide case management, outreach and aftercare services
• Develop close working relationships with DCFS and DMH funded agencies, and other child and adolescent mental health service providers throughout the north and west sides of Chicago and northern suburbs
• Work cooperatively with other members of the crisis team, including co-workers and supervisors
• Maintain compliance with confidentiality policies and procedures
• Maintain positive and mutually respectful relationships with other human service providers, entitlement agencies, health care vendors, and the community
• Assist with outcome measures
• Maintain compliance with clinical documentation, timelines and agency policies and procedures including meeting required timeframes for documentation and service notes
• Report to assigned supervisor and actively seek consultation whenever necessary or requested by supervisor
• Attend clinical meetings and trainings
• Other duties as assigned by supervisor

What This Job Offers

• Education Level: Master's degree
• Number of Employees: 101-250 employees