Mobile Crisis On-Call Counselor (degreed) - Eyerly Ball

UnityPoint Health•Des Moines, IA

10d

About The Position

UnityPoint Health is seeking compassionate and resilient individuals to join our Mobile Crisis Response Team. As a Mobile Crisis On-Call Counselor, you will provide on-site support and consultation to clients experiencing mental health crises in community or home settings. This role is vital in helping individuals achieve stability during critical moments.

Requirements

Must meet one of the following criteria: A mental health professional as defined in Iowa Code section 228.1. A bachelor’s degree, a n associate’s degree, or a high school diploma.
Depending on an employee’s education level, the following levels of associated experience will be required: A mental health professional: 1 year MH experience. A bachelor’s degree with 30 semester hours or equivalent in a human services field (including, but not limited to, psychology, social work, nursing, education): a minimum of one year of experience in behavioral or mental health services. A bachelor’s degree in a non-human services related field: a minimum of two years of experience in behavioral or mental health services. Associate’s degree: a minimum of two years of experience in behavioral or mental health services. High school diploma: a minimum of two years of experience in behavioral or mental health services.
Possess a valid driver’s license and meet Eyerly Ball’s auto insurance policy holder requirements.
Pass criminal records/dependent adult/child abuse checks completed by your employer.
Must be able to tolerate a high stimulus environment, frequent interruptions, and changes in work priorities.
Ability to effectively present information and respond to questions from medical professionals, management, staff, clients, and the public.
Able to speak, read, write fluent English with ability to write legibly, and understand common terminology of the mental health field.
Ability to solve practical problems and deal with a multiple variables.
Possess teamwork skills including problem solving, cooperation, communication, stating opinions and negotiating.
Knowledge of effects of mental illness and ability to relate respectfully to a wide range of client deficits and abilities both individually and in groups.
Possess a high degree of empathy and understanding, the ability to maintain boundaries and a professional distance from consumers, and must enjoy working with people.
Ability to multi-task, meet deadlines, and be well organized.
Must have an excellent attendance record.
Use of usual and customary equipment used to perform essential functions of the position.
Have access to a reliable vehicle while on shift.
Possess a working telephone.
Have reliable internet access while on shift.
Have access to equipment necessary to complete required documentation.

Responsibilities

Provide crisis response and intervention to clients on crisis calls in community or home settings where the crisis is occurring.
Complete related data entry and documentation in accordance with agency policy.
During an on-call shift, be available by telephone and be prepared to respond to calls within a 1-hour physical response region while coordinating with the on-call partner.