Mobile Crisis Management Responder / QP / Qualified Professional (M-Friday 8am-5pm) North

RHA Health Services, LLC • Wilmington, NC

127d • $22 - $24

About The Position

We are hiring for: Mobile Crisis Management Responder / QP / Qualified Professional (M-Friday 8am-5pm) North Type: Regular. If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides acute face to face crisis support to individuals experiencing Mental Health (MH), Substance Abuse (SA), or Intellectual/Developmental Disability(IDD) crisis. Mobile Crisis Responders go where the individual is located in crisis, residential, school, workplace and community settings. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. We’re looking for Mobile Crisis Management Crisis Responder! Pay rate: $22 - $24/hour.

Requirements

• Minimum of ONE year’s experience in providing crisis management services in any of the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24-hours-a-day, 7-days-a-week, response in emergent or urgent situations.
• Valid Driver's License and reliable transportation.
• Education: Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR Master’s Degree or Higher & 1+ years full-time experience with population served.
• License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.

Responsibilities

• Provide acute face to face crisis support to individuals experiencing Mental Health (MH), Substance Abuse (SA), or Intellectual/Developmental Disability(IDD) crisis.
• Go where the individual is located in crisis, residential, school, workplace and community settings.
• Facilitate relationships and serve as a link between the company, parents, guardians, local agencies and the community.
• Minimize the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development, providing supportive counseling.
• Support the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management.
• Participate in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis.
• Coordinate 'first response' resources according to consumer need.
• Perform Case Management functions of linking and arranging for services and referrals.
• Work closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting linkage to appropriate long-term services.
• Ensure that all initial and reauthorizations for services occur in a timely fashion.
• Monitor utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, crisis and safety plan, and the MCM service plan.
• Provide additional recommendations and referrals as needed.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees