Mobile Crisis Case Manager - Horizons - FT

Hutchinson Regional Medical Center, Inc.

About The Position

Provides intensive, goal directed services to support individuals who have a mental health crisis and substance use problems result in the need for crisis stabilization. The team works closely with all Horizons clinical and community partners to provide services at a higher level of intensity or frequency with the goal of community tenure by the consumer. This position will be working Monday to Friday 12 PM to 8:30 PM Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Provides person-centered case management utilizing identified and accepted methods to remediate symptoms of mental illness and/or improve emotional and functional well-being Provide crisis stabilization services to individuals experiencing a mental health crisis in the community or while they are in the Crisis Stabilization Unit (CSU) Conducts trauma-informed risk assessments as needed with the guidance of a Qualified Mental Health Professional to address safety concerns Utilizes deescalating skills in intense situations Collaborates with community partners, caregivers, family members, physicians and other treatment providers regularly until the crisis episode is complete Supports consumers in achieving treatment goals, coordinate with collateral contacts, medication education, crisis management, prompt client to complete daily living activities, monitor client one to one for safety or as needed Participates in care coordination services with providers to request and arrange services; coordinate and monitor services rendered. Create and initiate plans to ensure clients attend mental health appointments Work towards successful reintegration of consumers back into their home, community, school and outpatient/community mental health services Schedule may include some night and weekend shifts base on community crisis needs and in coordination with direct manager/director Complete all required documentation in a timely and accurate manner as defined by the agency. Act in accordance with the established mission, vision, and values. Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI). Maintain effective communication and professional working relationships with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public. General Responsibilities: Perform other duties as assigned. People Management Responsibilities: Does this position have people management responsibilities?: ☐ Yes 🗷 No “Yes” indicates that this position entails overseeing and guiding team members, encompassing employment decisions and/or suggestions, as well as conducting formal performance assessments. "No" indicates that this position does not involve managing team members.

Requirements

Bachelor’s degree, preferably in Social Work, Psychology, or some related field
Associate's degree with an additional 2 or more years' experience working with educating and teaching clients about self-care, improving daily living activities
Total combined years of schooling and experience (working with educating and teaching clients about self-care, improving daily living activities) to equal 4 or more years
CPST Case Management training, KHS training, pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens.
Completion of Adult Case Management training within 60 days of employment.
Valid driver’s license, insurance, and a dependable vehicle if position requires driving.

Nice To Haves

Bachelor’s degree in Social Work, Sociology, Psychology, or Special Education (with specialized training in human development and family dynamics).
Three to five years’ professional experience in mental health services, crisis response, or a related field.
Two years or more of experience working with educating and teaching clients about self-care, improving daily living activities.

Responsibilities

Provides person-centered case management utilizing identified and accepted methods to remediate symptoms of mental illness and/or improve emotional and functional well-being
Provide crisis stabilization services to individuals experiencing a mental health crisis in the community or while they are in the Crisis Stabilization Unit (CSU)
Conducts trauma-informed risk assessments as needed with the guidance of a Qualified Mental Health Professional to address safety concerns
Utilizes deescalating skills in intense situations
Collaborates with community partners, caregivers, family members, physicians and other treatment providers regularly until the crisis episode is complete
Supports consumers in achieving treatment goals, coordinate with collateral contacts, medication education, crisis management, prompt client to complete daily living activities, monitor client one to one for safety or as needed
Participates in care coordination services with providers to request and arrange services; coordinate and monitor services rendered.
Create and initiate plans to ensure clients attend mental health appointments
Work towards successful reintegration of consumers back into their home, community, school and outpatient/community mental health services
Complete all required documentation in a timely and accurate manner as defined by the agency.
Act in accordance with the established mission, vision, and values.
Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
Maintain effective communication and professional working relationships with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public.
Perform other duties as assigned.