Mobile Collections Specialist

Cordant Health Solutions•Gary, IN

2d•$16 - $18

About The Position

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Lake County, Indiana. The ideal candidate will be located in Gary with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday - Friday 10:00am-6:00pm Pay Range: $16-$18 Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours.

Requirements

HS diploma or GED, required
1+ year of experience working directly with customers or patients required
Ability to perform observed collections and collect biological specimens, required
Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required
Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required
Must own a Smartphone with ability to enable location-tracking
Basic computer skills with the ability to set up applications independently, required
Strong attention to detail with excellent verbal and written communication skills, required
Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations
Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required
Ability to wear scrubs and protective devices (gloves), required

Nice To Haves

Experience in healthcare, criminal justice, or a similar dynamic field preferred

Responsibilities

Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens
Log, order, process and assemble samples for shipping to laboratory
File requisitions, chain of custody forms, and associated paperwork
Courier specimens to drop off location and/or lab
Keep detailed record of client and patient interactions
Travel to third party collection sites to perform site inspections, as needed
Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program.
All other duties as assigned

Benefits

Medical, Dental, Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Paid Time Off (PTO) accruing on day 1
Volunteer Time Off (VTO)
Paid Holidays
401(k) with Company Match
Employee Assistance Program (EAP)
Short Term and Long-Term Disability (STD/LTD)
Company Paid Basic Life Insurance
mileage reimbursement
$50 monthly cell phone reimbursement
incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours