Mobile Application Product Manager

Goosehead Insurance•Westlake, OH

34d

About The Position

At Goosehead Insurance, we're changing the way people think about insurance through a technology-driven, client-first approach. By combining a powerful digital platform with an expert agent network, we empower clients to find the best coverage for their needs - with transparency, efficiency, and trust at the core. We're building a data-driven culture that puts analytics at the center of our decision-making. Our team works on high-impact projects across underwriting, marketing, client experience, and agent performance. If you're excited to apply machine learning, statistics, and data engineering to solve meaningful business problems, we'd love to hear from you. You are a transformation leader who thrives at the intersection of technology, analytics, and digital experience. You bring deep expertise in managing large-scale, cross-functional initiatives involving mobile applications, data-driven platforms, and emerging AI capabilities. You excel at bringing clarity to ambiguity, aligning diverse teams, and delivering measurable outcomes that improve both business performance and client experience. This role sits within Goosehead's Enterprise Transformation Technology team, driving end-to-end delivery across AI, analytics, and digital channels, including ownership of the Goosehead Mobile Application. You serve as the connective tissue between business leaders, engineers, designers, and data scientists.

Requirements

7+ years of experience in program, product, or project management leading cross-functional technology initiatives.
Proven experience managing mobile application development or modernization (iOS/Android), including release management, app store deployment, and user feedback integration.
Background in analytics, AI, or data-driven transformation programs with measurable business outcomes.
Strong familiarity with Agile delivery in a hybrid environment (Scrum, Kanban, or scaled frameworks).
Bachelor's degree in Business, Computer Science, Engineering, or related field; Master's degree preferred.
Demonstrated ability to translate complex technology concepts into executive-level communication and clear action plans.

Nice To Haves

Experience in highly regulated industries such as insurance or financial services.
Familiarity with cloud and analytics platforms (AWS, Azure, Databricks, Snowflake).
Understanding of mobile analytics, telemetry, and performance optimization tools (e.g., Firebase, AppDynamics, Mixpanel).
Exposure to AI, LLMs, NLP, or ML product lifecycles, particularly where these integrate with client-facing digital platforms.
Experience embedding data security, compliance, and privacy-by-design principles into digital delivery.

Responsibilities

Lead enterprise transformation initiatives across AI, analytics, and mobile platforms using structured stage-gate methodologies from concept to deployment.
Own the delivery lifecycle for the Goosehead Mobile App, partnering with Product, Design, and Engineering to manage releases, monitor performance, and ensure a seamless client and agent experience.
Translate business and user needs into actionable delivery plans, aligning teams across business, engineering, and data science functions around shared goals, timelines, and success criteria.
Build and maintain integrated delivery roadmaps across AI and mobile initiatives, highlighting dependencies, sequencing, and trade-offs.
Define and monitor KPIs for business impact, app performance, and adoption; report progress using executive-ready visualizations and dashboards.
Drive readiness for digital adoption, coordinating rollout, training, and change management for both internal teams and client-facing channels.
Manage program governance, ensuring structured stage gates, clear go/no-go decisions, and transparent communication to senior leadership.
Foster collaboration across disciplines, creating a culture of accountability, continuous improvement, and secure-by-design practices.
Mentor junior project managers and influence delivery best practices across the transformation portfolio.

Benefits

High quality voluntary health, vision, disability, life, and dental insurance programs
401K Matching Plan
Employee Stock Purchase Plan
Paid holidays, vacation, and sick leave
Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness
Financial Solution Program

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