MOA Coordinator, Transplant and Cellular Therapies

UT Southwestern Medical Center • Dallas, TX

11h

About The Position

Works under general supervision to provide clinical and operational support for, and working supervision of, medical assistant services in a patient care setting.

Requirements

• High School Diploma High school graduate, or GED
• 2 years Experience as a medical assistant/patient care technician in a hospital or clinic setting with High School Diploma
• (BLS) BASIC LIFE SUPPORT Course accredited by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire
• Current MOA Certification required, through one of the following organizations Upon Hire
• (CMA) CERT MEDICAL ASSISTANT American Association of Medical Assistants
• (RMA) REG MEDICAL ASSISTANT American Medical Technologists Association
• (NRCMA) NAT REGD CERT MEDICAL ASSISTNT National Association for Health Professionals
• (NCMA) NAT CERT MEDICAL ASSISTANT National Center for Competency Testing
• (NHA-CCMA) Nat Hlthcareer CertClinMedAsst
• (RMA) REG MEDICAL ASSISTANT American Allied Health

Nice To Haves

• Associate's Degree In related field
• 1 year Experience as a Lead MOA with Associate's Degree.

Responsibilities

• Assists nursing manager/supervisor with oversight of daily work assignments and productivity of a group of Medical Office Assistants (MOA's) within one or more clinics/patient areas.
• Coordinates staff schedules to ensure support of clinic operations.
• Works closely with nursing manager/supervisor and HR regarding recruiting, hiring staff, and disciplinary actions for clinic employees.
• Assists nursing manager/supervisor to ensure adequate training and supervision of MOA staff; gives timely feedback regarding issues with employee performance.
• Oversees MOA staff development, such as continuing education, orientation, and cross-training; gives input to nursing supervisor and/or physicians regarding employee performance evaluations.
• Manages vacation, sick leave, and time clock edits/approvals for MOA staff.
• Addresses employee satisfaction data as appropriate.
• Monitors clinc workflow and ensures adherence to policies and procedures; recommends and/or implements changes as necessary to maintain efficient clinic.
• Ensures integrity and availability of patient information by staff; maintains patient confidentiality in accordance with university and department policy.
• Functions as liaison with other departments, offices, and divisions regarding MOA clinic functions as needed.
• Inspects equipment and facilities visually and physically to ensure patient safety and proper functioning. Maintains adequate stock of supplies as required for work area.
• Performs MOA job duties as necessary.
• May function as clinic safety officer, verifying each employee's knowledge of fire safety and the evacuation plan for the work area as directed.
• POCT designee to train and recertify users.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED