MMID Coordinator

Brightli • St. Louis, MO

28d

About The Position

The MMID Coordinator is responsible for interviewing, hiring, and training Behavioral Health Technicians (BHTs), Licensed Practical Nurses (LPNs), and Registered Nurses (RNs). This role provides supervision and monitoring of clients/patients, models appropriate behavior, and ensures a safe and therapeutic environment. The incumbent ensures all staff are adequately trained and oriented to program rules and expectations and maintains adherence to all policies, procedures, and MMID staffing guidelines.

Requirements

• Thorough knowledge of behavioral health methods, principles, and techniques related to mental health and substance use disorders.
• Knowledge of program policies, procedures, and regulations.
• Understanding of legal requirements and court procedures related to treating mental illnesses and substance use disorders.
• Ability to develop, coordinate, and evaluate services within program responsibilities.
• Strong verbal and written communication skills; able to produce clear and concise reports.
• Knowledge of acute withdrawal processes and interpreting withdrawal symptoms using COWS and CIWA scales.
• Bachelor’s Degree in social work, counseling, psychology, psychiatric nursing, or a closely related field OR High school diploma with two (2) years of experience in substance use or mental health treatment, including a minimum of one (1) year of supervisory experience.
• Successful background check, including criminal record, driving record, abuse/neglect, and fingerprint check.
• Completion of New Hire Orientation.
• Completion of all required training, including Relias, at hire and annually thereafter.
• Valid driver’s license, acceptable driving record, and current auto insurance.
• First Aid certification within three months of hire and upon renewal.
• Narcan certification within 30 days of hire; certified to train staff in Narcan administration within three months.
• CPR certification within three months of hire and upon renewal.
• Detoxification procedure training within three months of hire (as applicable).
• Behavioral management training within 30 days of hire (CPI for Residential programs, Peaceful Intervention/Verbal De-escalation for Outpatient).
• Medication Administration training within 30 days of hire (not required for outpatient).
• Completion of 36-hour training requirements within two years.
• Direct Service Expectations form within 30 days of hire.
• If transporting clients: Verification of personal auto insurance limits within 30 days of hire and annually.
• Obtain state driver’s license in residency state.
• Adolescent program staff: Training in adolescent behavior, family dynamics, abuse, stress management, and peer pressure within the first year.

Responsibilities

• Perform technician duties under the supervision of the Program Director or designee.
• Fill BHT shifts as needed to maintain uninterrupted client services and required staffing patterns.
• Oversee daily client/patient activities, ensuring adherence to expectations and rules, and communicate vital information to the treatment team.
• Be available for guidance from on-site staff at all times, including when not physically present in the building.
• Assist in client orientation regarding rules and rights.
• Schedule technicians and nurses in accordance with program policies and procedures under Program Director supervision.
• Ensure proper staffing coverage per contractual standards; monitor and manage overtime.
• Interview, hire, and train new technician and nurse staff under Program Director supervision.
• Ensure staff complete required 36 hours of training every two years, including assigned Relias Learning modules and Narcan administration.
• Develop individualized training plans for staff and facilitate regular supervision meetings; maintain documentation per CARF/State Regulatory/company standards.
• Complete evaluations and status notices in a timely manner.
• Schedule and facilitate at least one monthly staff meeting and/or training; maintain documentation.
• Ensure UA processes and agency procedures are followed and staff are properly trained.
• Ensure nurse coverage is adequate for non-MMID services and communicate role expectations clearly.
• Ensure adherence to medication management system per program and agency procedures.
• Train BHT and nurse staff in PFH self-administration of medication protocol within 30 days of hire.
• Maintain relationships with catering/food service providers and manage food ordering, storage, and allocation.
• Ensure staff understand effects of illicit substances, MAT, and common side effects.
• Train BHT staff in basic medical procedures, including blood pressure monitoring, client alertness assessment, COWS/CIWA score interpretation, Narcan, and CPR administration.
• Oversee client transfers into/out of detox and from the Sobering Unit into MMID.
• Ensure staff are trained in facilitating educational groups and completing required documentation; assist in evolving program schedules.
• Participate in clinical staffing and treatment team meetings to provide feedback and facilitate communication between BHTs and the treatment team.
• Demonstrate commitment to long-term and short-term company goals.
• Perform other duties as assigned by Program Director/designee, Vice President, or Executive Team member.

Benefits

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees