MMA Sales Admin Manager

UFC Gym•Alhambra, CA

About The Position

The MMA Sales Admin Manager is responsible for ensuring a positive customer experience personally and through Coach’s supervision. MMA Sales Admin Manager's are responsible for delivering great member service along with Private Training & Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. MMA Sales Admin Manager's are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 day a week availability including both mornings and nights.

Requirements

In depth knowledge of Personal Training techniques from assessment to program design, and sales.
In depth experience and thorough Mixed Martial Arts technical ability related to Striking/Grappling. (MMA Sales Admin Manager Only)
Must be able to operate and adjust all Fitness equipment.
Knowledge of company policies, practices and procedures, including emergency and safety procedures.
Strong interpersonal and communication skills. Able to demonstrate and maintain a friendly, enthusiastic and positive attitude.
Possesses a strong customer service focus. Responds professionally to requests and inquiries from guests, members, and staff.
Understands and follows oral and written instructions. Communicates clearly and concisely.
Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks.
Must be computer proficient, with basic skills in Microsoft Word and Excel.
Adhere to meal and rest break periods and must clock in and out for all shift times.
Minimum of one certification from organization recognized by UFC Gym.
Current CPR/AED certification.
High school diploma or GED.
Minimum 2 years of related experience.
Physical effort required for daily duties includes lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Must be able to frequently lift and/or move up to 45+ lbs.