Mitigation team lead

Paul Davis • Oakmont, PA

95d • $23 - $25

About The Position

The Mitigation Team Lead at Paul Davis is responsible for leading a dedicated team that serves the community by assisting individuals who have experienced property disasters. This role emphasizes the importance of delivering exceptional customer experiences while managing mitigation projects effectively and within budget. The position requires empathy, urgency, and the ability to communicate effectively using modern technology.

Requirements

• MUST have a minimum of 3 years of restoration mitigation experience.
• Must have experience with residential construction, preferably with kitchens, bathrooms, and flooring.
• Must possess experience in all facets of demolition of flooring, ceilings, walls, detaching cabinetry, and safely removing basic wiring and plumbing.
• Must be highly skilled in the use of power tools and hand tools.
• IICRC Certification preferred.
• WRT and ASD certified, and OSHA 10 certified preferred.
• Dedication to customer service.
• Ability to lead others from diverse backgrounds.
• Fluent in English.
• Valid driver's license with a clean record.
• Clean record with no felonies.
• Have the ability to work nights/weekends and overtime, if needed.
• Desire to continually learn new things.

Nice To Haves

• IICRC Certification
• WRT and ASD certification
• OSHA 10 certification

Responsibilities

• Ensure the team's performance of tarping, board up, water mitigation, mold remediation, environmental services, and carpet cleaning/re-installation services in accordance with Paul Davis and industry specifications.
• Focus and dedication to providing excellent customer service.
• Assist other team members when needed and foster a positive working relationship with other departments.
• Be a great representative of our brand.
• Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
• Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
• Re-inspect job sites for quality control.
• Be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.
• Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
• Be accessible by phone and participate, as necessary, in the on-call schedule.

Benefits

• Leadership Development opportunities.
• Family owned and operated business with a great culture.
• Paid training.
• Ten PTO days your first year after the 90-day probation period.
• Health insurance.
• Seven Paid Holidays per year.
• Bonus opportunities based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Waste Management and Remediation Services
• Number of Employees: 1,001-5,000 employees