Mitigation Project Manager
About The Position
We are a fast-growing disaster mitigation company providing 24/7 emergency response for water, fire, mold, and environmental losses. Our teams work quickly, professionally, and with compassion to help homeowners and businesses recover from unexpected property damage. As we expand nationwide, we seek strong leaders who can manage teams, maintain high service standards, and drive operational excellence. Position Summary Division Launch & Growth Lead the development and growth of the mitigation division from startup phase to a scalable operation. Establish standard operating procedures (SOPs), workflow systems, equipment management processes, and job tracking systems to support efficient operations. Identify hiring needs and assist in building the mitigation team as revenue grows. Set production standards, performance expectations, and operational benchmarks for the division. This role begins as a hands-on position and transitions into a leadership role as the team expands. Hands-On Production Respond to emergency losses and perform mitigation services including water extraction, demolition, drying equipment setup, and mold remediation. Conduct moisture mapping and develop scopes of work for mitigation projects. Monitor drying progress and adjust equipment as necessary to ensure effective results. Perform demolition, cleanup, and job site preparation as required. Maintain mitigation equipment, ensuring readiness and proper inventory levels. Until the division scales, this role will be actively involved in field production and performing mitigation work. Marketing & Lead Generation Develop and maintain referral relationships with plumbers, HVAC contractors, property managers, roofers, insurance agents, and other industry partners. Conduct consistent in-person visits with referral sources to strengthen partnerships and generate new opportunities. Track lead sources and monitor conversion rates to support business growth. Actively work to grow the division’s revenue pipeline while representing the company professionally in networking and business development environments. This role is expected to actively generate new business opportunities. Financial Accountability & Collections Prepare or review estimates for mitigation projects (Xactimate experience preferred). Ensure all job documentation is complete and accurate to support billing and insurance claims. Monitor job profitability and maintain cost awareness throughout project completion. Assist with collecting deductibles and outstanding invoices. Communicate with insurance adjusters regarding supplements, documentation, and payment status. Maintain visibility into accounts receivable related to mitigation projects. Strong financial awareness is essential to help protect cash flow. Team Development (As Division Grows) Recruit, hire, and train mitigation technicians as the division expands. Gradually transition from a field-heavy role into a leadership-focused position. Maintain quality control, operational standards, and performance expectations. Foster a culture focused on urgency, professionalism, safety, and accountability.
Nice To Haves
- Xactimate experience preferred
Responsibilities
- Lead the development and growth of the mitigation division from startup phase to a scalable operation.
- Establish standard operating procedures (SOPs), workflow systems, equipment management processes, and job tracking systems to support efficient operations.
- Identify hiring needs and assist in building the mitigation team as revenue grows.
- Set production standards, performance expectations, and operational benchmarks for the division.
- Respond to emergency losses and perform mitigation services including water extraction, demolition, drying equipment setup, and mold remediation.
- Conduct moisture mapping and develop scopes of work for mitigation projects.
- Monitor drying progress and adjust equipment as necessary to ensure effective results.
- Perform demolition, cleanup, and job site preparation as required.
- Maintain mitigation equipment, ensuring readiness and proper inventory levels.
- Develop and maintain referral relationships with plumbers, HVAC contractors, property managers, roofers, insurance agents, and other industry partners.
- Conduct consistent in-person visits with referral sources to strengthen partnerships and generate new opportunities.
- Track lead sources and monitor conversion rates to support business growth.
- Actively work to grow the division’s revenue pipeline while representing the company professionally in networking and business development environments.
- Prepare or review estimates for mitigation projects (Xactimate experience preferred).
- Ensure all job documentation is complete and accurate to support billing and insurance claims.
- Monitor job profitability and maintain cost awareness throughout project completion.
- Assist with collecting deductibles and outstanding invoices.
- Communicate with insurance adjusters regarding supplements, documentation, and payment status.
- Maintain visibility into accounts receivable related to mitigation projects.
- Recruit, hire, and train mitigation technicians as the division expands.
- Maintain quality control, operational standards, and performance expectations.
- Foster a culture focused on urgency, professionalism, safety, and accountability.
Benefits
- Medical, Dental, and Vision Insurance
- Paid Time Off & Paid Holidays
- Leadership and certification training
- Advancement opportunities within a fast-growing organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
