Mitigation Manager

Emergency Restoration Experts•Kernersville, NC

About The Position

EARTH. FIRE. WATER. AIR. If you wield the power to harness these elements, keep reading… Emergency Restoration Experts (ERX) has been in business since 2013. We are a growing company providing superior emergency property restoration services restoring structural and personal property caused by water, fire, mold, storm, biohazard, and other conditions. We serve customers with our mission in mind, “Every time we interact with others, we do so to improve their lives.” With over 10 years of experience, ERX is an industry leader that demonstrates a commitment to and customer satisfaction by following the best practices and industry standards to meet the needs, wants, and desires of our customers. We have a vision that one day we will become the “Titans” of the Restoration Industry. So, what does it mean to be a TITAN? To be a TITAN for ERX means you not only know the industry but that you truly believe in our core values. Having said that… OUR CORE VALUES WORK HARD & HAVE FUN DOING IT OWN IT FAITH FAMILIES FIRST GROWTH-DRIVEN MINDSET Role Description : We are looking to hire a full-time Lead Mitigation Technician; that exceeds customer expectations while overseeing world-class execution of jobs for restoration Xperts. You will be tasked with creating superior customer XPERIENCE. This is accomplished by providing excellent leadership for your crew and ensuring proper and thorough documentation.

Requirements

Previous mitigation experience is required.
Must have previous commercial and residential experience
Strong leadership skills.
Valid unrestricted driver's license.
Basic tech skills to use a smartphone/tablet and relevant software.
Ability to work overtime in response to emergency situations, which may include after hours, weekends, or holidays.
IICRC – ASD, WRT, FSRT
IICRC – AMRT or better

Responsibilities

Oversee all mitigation, mold, fire, smoke, trauma, etc.; disaster response, emergency mitigation, water extraction, structural drying, and demolition, following IICRC standards.
Maintain department and project budgets.
Responsible for all hiring, training in all fields, performance evaluation, discipline and termination
Responsible for growing department.
Proactively communicate with Management on project statuses, subcontractor performance and supplements.
Oversee job progress and proactively communicate with Management on any potential problems or issues that may arise on projects.