Mitigation Manager

Bosun•Jackson, MS

14h•$55,000 - $65,000

About The Position

The Jackson, MS franchise is excited to invite an experienced Mitigation Manager to join their growing team. The Mitigation Manager is one of the first on-site, responding when it comes to fire, water, storm, mold, or other disasters providing customers with extraordinary care and serving them in their time of need. The company is growing rapidly and is looking for A-Players to represent the vision, mission, and values of their organization. The Mitigation Manager will lead and oversee multiple mitigation crews for a growing, nationally recognized restoration franchise. If you have experience in water damage mitigation, fire restoration, mold remediation, emergency response, and crew leadership, this is a high-impact opportunity with leadership responsibility and bonus potential.

Requirements

3+ years experience in water, fire, and/or mold mitigation
2+ years experience leading crews or managing restoration teams
Strong understanding of insurance-driven mitigation protocols
Experience managing multiple jobs simultaneously
IICRC certifications (WRT required; ASD/FSRT preferred)
Ability to lift 75+ lbs and work in physically demanding environments
Comfortable working in water, smoke, mold, and hazardous environments (PPE provided)
Valid driver’s license with clean driving record
Ability to pass background check

Responsibilities

Emergency Response & Job Oversight
Respond to water, fire, mold, and storm damage emergencies
Oversee multiple mitigation crews and job schedules
Ensure drying protocols and remediation standards are properly followed
Monitor job progress and documentation for insurance compliance
Coordinate with Reconstruction Project Managers for smooth handoffs
Leadership & Team Management
Lead, train, and mentor mitigation technicians
Ensure crews are following safety guidelines and company standards
Manage staffing, scheduling, and job assignments
Maintain accountability across multiple active projects
Customer & Insurance Communication
Serve as on-site point of contact for homeowners and property managers
Communicate with insurance adjusters regarding protocols and documentation
Ensure proper dry logs, moisture mapping, and job documentation are completed accurately
Maintain strong relationships with internal PMs and office staff
Hands-On Work
Operate drying equipment (air movers, dehumidifiers, HEPA filtration, etc.)
Perform controlled demolition and debris removal when necessary
Inspect properties and determine mitigation scope