Water Damage Restoration Mitigation Manager

PuroClean Restoration Specialist•Phoenix, AZ

1d•$80,000 - $90,000•Onsite

About The Position

PuroClean Restoration Specialists Water Fire Mold Trauma | Field Leadership Who We’re Looking For We are looking for a hands-on Mitigation Manager with strong restoration leadership experience who takes pride in the work, leads ethically, and understands that customer service, safety, documentation, and profitability all work together . This is a field-focused leadership role for someone who sees what needs to be done, plans ahead, and takes action—without shortcuts and without ego. Who We Are PuroClean Restoration Specialists is a professional restoration company providing water damage restoration, fire damage restoration, mold remediation, and trauma cleanup . We are values-driven and believe in: Doing the right thing—always Respect, safety, and accountability Ongoing training and professional growth Clear communication and excellent customer service If you’re a hands-on restoration leader who believes in doing the job right, supporting the team, and serving customers with integrity—we’d like to talk. “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

Requirements

IICRC certifications: Water Restoration (WRT/ASD) Fire & Smoke Restoration (FSRT) Mold Remediation (AMRT or equivalent)
Experience in restoration operations, mitigation management, or field supervision
Strong knowledge of IICRC standards, documentation, and job profitability
Ability to manage multiple jobs without becoming overwhelmed

Responsibilities

Lead and support mitigation technicians in the field
Plan and schedule water, fire, mold, and trauma jobs
Visit job sites daily to ensure quality, safety, and compliance
Review documentation (notes, photos, moisture maps, sketches) for billing and compliance
Communicate with property owners and insurance adjusters
Train, coach, and hold the team accountable
Enforce safety standards and procedures
Oversee warehouse, vehicles, and equipment
Ensure vendor program compliance
Serve as backup on-call and first responder as needed